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Uganda - Telecoms, Mobile and Broadband - Statistics and Analyses

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Uganda - Telecoms, Mobile and Broadband - Statistics and Analyses


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Uganda - Telecoms, Mobile and Broadband - Statistics and Analyses



Executive Summary

Ugandan government sells majority stake in Uganda Telecom

Reforms within the telecom sector in Uganda have provided the country with one of the most competitive markets in the region. The entry of MTN Uganda as the second national operator to compete with Uganda Telecom in all telecom sectors revolutionised the availability and quality of services. The incumbent telco in recent years has fallen victim to corruption and mismanagement, with the result that it failed to provide the services which customers wanted and was unable to compete effectively. The main shareholder LAP Green also consistently failed to make the necessary investments in networks and infrastructure. Uganda Telecom went into receivership in early 2017, and the government reasserted control of the company. In late 2018 a majority share in the operator was sold to Teleology Holdings.

A simplified and converged licensing regime has significantly reduced barriers to market entry, increased competition, and helped to reduce service costs for consumers. New licence obligations enforced in late 2018 will also ensure national internet coverage during 2019.

Uganda's mobile market has long been overcrowded, which has encouraged some market consolidation over the years (including the sale of Orange Uganda to Africell Holding in mid-2014). It has also resulted in some casualties (including K2 Telecom and Vodafone Uganda, which both struggled to compete).

Key developments:

National Broadband Infrastructure project leading to dramatic reduction in broadband access cost;

Government sells majority stake in Uganda Telecom to Teleology Holdings;

SIM card registration leads to large drop in subscriber numbers;

Vodafone Uganda files for bankruptcy protection;

Ericsson deploys its Converged Wallet platform for MTN Uganda;

Google considers Project Look for Uganda;

Government commissions broadband satellite services for remote areas;

Regulator enforces national mobile broadband coverage obligations on mobile service licensees

Report update includes the regulator's market data to June 2018, operator data to Q3 2018, recent market developments.

Companies mentioned in this report:

MTN Uganda (Telia), Bharti Airtel (Zain, Celtel), Uganda Telecom (UTL, LAP Green, Telecel, Orascom, Deutsche Telekom), Warid Telecom (Essar), Orange Uganda (HiTS Telecom), i-Tel, Simba Telecoms, Monitise, American Tower Corporation (ATC), Eaton Towers, Smart Telecom, Sure Telecom, K2 Telecom, Africell (Lintel), UTL Online, Africa Online, Spacenet, Wateen Telecoms, Smile Telecom, Foris Telecom, Talk Telecom, Mo Telecom, Goal Technology Solutions (GTS), UMEME, MultiChoice, SEACOM, Infocom (Altech, Liquid Telecom), Internet Solutions

1. Key statistics

1.1 Country overview

2. Telecommunications market

2.1 Historical overview

3. Regulatory environment

3.1 Historical overview

3.2 Regulatory authorities

3.2.1 Uganda Communications Commission

3.2.2 National Information Technology Authority

3.2.3 Ministry of ICT

3.3 Telecommunications Policy 1996

3.4 Uganda Communications Act 1997

3.5 Uganda Communications Act 2013

3.6 Regional Communications Infrastructure Program

3.7 Telecom sector liberalisation

3.7.1 Licensing prior to 2007

3.7.2 New licensing regime

3.7.3 Additional mobile networks

3.8 Interconnect

3.9 Universal Service Fund (USF)

3.9.1 RCDF projects

3.10 Taxes

4. Fixed network operators

4.1 Uganda Telecom (UTL)

4.1.1 Privatisation

4.1.2 Network infrastructure

4.2 MTN Uganda

5. Telecommunications infrastructure

5.1 Overview of the national telecom network

5.2 Fibre infrastructure

5.2.1 MTN and UTL

5.2.2 National Backbone Infrastructure (NBI)

5.2.3 Next Generation Networks (NGN)

5.2.4 UMEME

5.2.5 Google

5.2.6 Facebook

5.2.7 UETCL

5.3 International infrastructure

5.3.1 Submarine fibre

5.3.2 International bandwidth

5.3.3 Terrestrial fibre

5.3.4 Satellite, VSAT

5.4 Smart infrastructure

5.4.1 Smart grids

6. Broadband market

6.1 Introduction and statistical overview

6.1.1 Market analysis

6.1.2 Broadband statistics

6.1.3 Public Internet access locations

6.1.4 Uganda Internet Exchange Point (UiXP)

6.2 Digital Subscriber Line (DSL) networks

6.3 Fibre-to-the-Premises (FttP) networks

6.4 Other fixed broadband services

6.4.1 Fixed wireless

7. Digital economy

7.1 E-commerce

7.2 E-government

7.3 E-health

7.4 E-learning

8. Mobile communications

8.1 Market analysis

8.2 Mobile statistics

8.2.1 Mobile data

8.2.2 Mobile broadband

8.2.3 Forecasts mobile subscribers-2019; 2021; 2023

8.3 Regulatory issues

8.3.1 Licensing

8.3.2 Taxes

8.3.3 One Network Area

8.3.4 Infrastructure sharing

8.3.5 SIM card registration

8.3.6 Mobile Number Portability (MNP)

8.3.7 Roaming

8.4 Mobile infrastructure

8.4.1 Digital networks

8.4.2 Other infrastructure developments

8.5 Major mobile operators

8.5.1 MTN Uganda

8.5.2 Airtel Uganda (formerly Zain, Celtel)

8.5.3 Uganda Telecom (UTL)

8.5.4 Africell (Orange Uganda)

8.5.5 Smile Communications

8.5.6 Smart Telecom, Sure Telecom

8.5.7 Vodafone Uganda

8.6 Mobile Virtual Network Operators (MVNOs)

8.6.1 K2 Telecom

8.7 Mobile content and applications

8.7.1 m-banking/money

8.7.2 m-Health

Exhibit 1 International gateway licences fees

Single User License:


Under the copyright laws you may install and use a copy of the research data on the intended user’s computer. The information may be used for the exclusive use of this single user. You must treat the electronic version of our research data as any other copyright material. Furthermore you cannot make the information commercially available. Under no circumstances should other data be copied into our research information, nor may parts be cut out of it into other reports, without our written permission.

Enterprise Wide License:


The information is strictly for use by the authorized staff of the company purchasing the report in the country in which the company operates and must not be published on the internet. You must treat the electronic version of our research data as any other copyright material. Furthermore you cannot make the information commercially available. Under no circumstances should other data be copied into our research information, nor may parts be cut out of it into other reports, without our written permission.

Chart 1 Telecom tax revenue in Uganda 2008-2018

Chart 2 Fixed lines in service and teledensity 2005-2018

Chart 3 Internet users and penetration rate in Uganda 2005-2018

Chart 4 Mobile subscribers and penetration rate in Uganda 2005-2018

Chart 5 Mobile traffic in Uganda by traffic type 2008-2018

Chart 6 MTN Uganda financial data 2013 2018

Table 1 Top Level Country Statistics and Telco Authorities Uganda 2018 (e)

Table 2 Historic-Telecom market revenue in Uganda 2008- 2012

Table 3 Telecom service tax revenue in Uganda 2008-2018

Table 4 Historic-Fixed lines in service and teledensity in Uganda 1995-2009

Table 5 Fixed lines in service and teledensity in Uganda 2010- 2018

Table 6 Fixed lines in service and teledensity in Uganda 2010- 2018

Table 7 Historic-Ugandas international internet bandwidth 1999-2009

Table 8 Ugandas international internet bandwidth 2010-2018

Table 9 Ugandas internet bandwidth per population 2012-2018

Table 10 Historic-Internet users and penetration rate in Uganda 1995-2009

Table 11 Internet users and penetration rate in Uganda 2010-2018

Table 12 Fixed vs. mobile internet subscriptions in Uganda 2007-2018

Table 13 Historic-Mobile subscribers and penetration rate in Uganda 1996-2009

Table 14 Mobile subscribers and penetration rate in Uganda 2010-2018

Table 15 Mobile traffic in Uganda by traffic type 2008-2018

Table 16 SMS messages sent 2014-2018

Table 17 Mobile internet subscribers and penetration in Uganda 2009-2018

Table 18 Forecast mobile subscribers in Uganda 2019; 2021; 2023

Table 19 MTN Uganda subscribers 2000-2018

Table 20 MTN Uganda financial data 2013 2018

Table 21 MTN Uganda ARPU 2002-2018

Table 22 Airtel Uganda subscribers 2002-2017

Table 23 Telecel mobile subscribers 2013-2017

Table 24 Africell Uganda mobile subscribers 2009 2017

Table 25 Smile Uganda mobile subscribers 2015 2017

Table 26 Vodafone Uganda mobile subscribers 2015 2017

Table 27 Mobile money agents and subscribers 2013 2018

Table 28 Mobile money transactions 2009 2018

Single User License:


Under the copyright laws you may install and use a copy of the research data on the intended user's computer. The information may be used for the exclusive use of this single user. You must treat the electronic version of our research data as any other copyright material. Furthermore you cannot make the information commercially available. Under no circumstances should other data be copied into our research information, nor may parts be cut out of it into other reports, without our written permission.

Enterprise Wide License:


The information is strictly for use by the authorized staff of the company purchasing the report in the country in which the company operates and must not be published on the internet. You must treat the electronic version of our research data as any other copyright material. Furthermore you cannot make the information commercially available. Under no circumstances should other data be copied into our research information, nor may parts be cut out of it into other reports, without our written permission.

MTN Uganda (Telia), Bharti Airtel (Zain, Celtel), Uganda Telecom (UTL, LAP Green, Telecel, Orascom, Deutsche Telekom), Warid Telecom (Essar), Orange Uganda (HiTS Telecom), i-Tel, Simba Telecoms, Monitise, American Tower Corporation (ATC), Eaton Towers, Smart Telecom, Sure Telecom, K2 Telecom, Africell (Lintel), UTL Online, Africa Online, Spacenet, Wateen Telecoms, Smile Telecom, Foris Telecom, Talk Telecom, Mo Telecom, Goal Technology Solutions (GTS), UMEME, MultiChoice, SEACOM, Infocom (Altech, Liquid Telecom), Internet Solutions

paul budde communication, buddecomm, telecomunications research, country profile, Broadband Fixed, Broadcasting, Companies (Major Players), Internet, Mobile & Wireless Broadband and Media, Mobile Communications (voice and infrastructure), Regulations & Government Policies, Smart Infrastructure, Telecoms Infrastructure, Africa, Uganda


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