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Switzerland - Telecoms, Mobile and Broadband - Statistics and Analyses

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Switzerland - Telecoms, Mobile and Broadband - Statistics and Analyses



Executive Summary

Switzerland’s MNOs prepare for early 2019 spectrum auction

Switzerland has a sophisticated telecom sector and enjoys one of the highest broadband penetration rates within the European Union and among the OECD nations. Its competitive mobile market is served by three network operators and a small number of MVNOs while the broadband market is dominated by Swisscom and UPC Switzerland, though there are a large number of smaller players in the market, many providing services to local communities. UPC has gained scale in recent years by acquiring a number of its partner networks, while Sunrise in mid-2018 became a full service provider adding fibre-based broadband and pay-TV services to its exiting mobile voice and data offers.

Although not a member of the EU, the country’s economic integration has meant that its telecom market deregulation has followed the EU’s liberalisation framework, including the recent regulations on international voice roaming.

The country benefits from universal DSL infrastructure and an expansive cable broadband network, with effective cross-platform competition. The DSL sector commands about two-thirds of the market by subscribers. UPC Switzerland offers broadband in most cities and towns, and its extension of 500Mb/s services has helped spur Swisscom to intensify its VDSL, G.fast and FttP network rollouts in a bid to remain competitive. Swisscom’s planned infrastructure investment over the coming years has been facilitated by cooperative deals struck with regional utility companies.

There has been a focus on ‘ultra-fast’ broadband, defined as a service of at least 100Mb/s. To this end the government is promoting technologies based on fibre, LTE, DOCSIS3.1 and 5G. By 2020 fixed-line networks are expected to deliver at least 100Mb/s to 85% of the population, while services based on 5G should be available from the MNOs. The extension of mobile broadband services from Swisscom and Sunrise is being supported by the operators closing down 2G infrastructure and repurposing spectrum and physical assets for LTE and, in future, 5G use. The mobile market has also benefited from the entry of the main cableco UPC Switzerland as an MVNO. As a full-service provider UPC Switzerland can compete effectively with the other key operators.

This report presents an analysis of Switzerland’s fixed-line telecom market, including an assessment of network infrastructure. It examines the regulatory environment, noting the status of local loop unbundling as well as the provision of broadband as a universal service. In addition the report evaluates the strategies and performance of major service providers including Swisscom, UPC Switzerland and Sunrise. The report also assesses the mobile market, analysing the regulatory environment, service offerings and emerging new technologies, and providing profiles of the main operators. In addition the report reviews the fixed and fixed-wireless broadband segments, including subscriber forecasts, technological developments and the migration to a fibre-abased infrastructure.

Key developments:

Salt enters the fixed-line market;

OFCOM consults on the use of a range of spectrum to be released from 2019;

Swiss MNOs using Mobile ID;

Sunrise and Swisscom to switch off 2G infrastructure;

Swisscom and Ericsson trial 10Gb/s 5G;

Swisscom reaches half-way point in CHF1.6 billion national ‘superfast’ broadband program;

Regulator measures eliminate FttP network duplication, increases minimum internet speed on Swisscom’s USO;

Swisscom contracts Huawei for FttS network upgrade

UPC Switzerland providing backhaul services for Salt’s LTE network;

Report update includes the regulator’s market data for 2017, telcos’ operating and financial data to Q3 2018, recent market developments.

Companies mentioned in this report:

Swisscom, Salt (Orange Switzerland), Sunrise, UPC Switzerland, Swiss Digital

1. Key statistics

1.1 Country overview

2. Telecommunications market

2.1 Market analysis

2.2 Government ICT strategy

3. Regulatory environment

3.1 Historical overview

3.2 Regulatory authorities

3.3 Telecom sector liberalisation

3.4 Privatisation

3.5 Interconnect

3.6 Leased lines

3.7 Access

3.7.1 Bitstream access

3.8 Number Portability (NP)

3.9 Carrier PreSelection (CPS)

3.10 Universal Service Obligation (USO)

4. Fixed network operators

4.1 Overview of the national telecom network

4.2 Swisscom

4.3 Sunrise

4.4 UPC Switzerland

4.5 Swiss Digital

5. Telecommunications infrastructure

5.1 National telecom network

5.2 LoRa network

5.3 VoIP

5.4 Smart infrastructure

5.4.1 Smart cities

6. Broadband market

6.1 Introduction and statistical overview

6.1.1 Market analysis

6.1.2 Network Neutrality

6.1.3 Broadband statistics

6.1.4 Forecasts broadband subscribers 2019; 2021; 2023

6.2 Hybrid Fibre Coax (HFC) networks

6.2.1 UPC Switzerland

6.3 Digital Subscriber Line (DSL) networks

6.3.1 Swisscom

6.3.2 Sunrise

6.3.3 Cybernet

6.3.4 Salt

6.3.5 VDSL

6.3.6 Naked DSL

6.3.7 G.fast

6.4 Fibre-to-the-Premises (FttP) networks

6.4.1 Regulatory measures

6.4.2 Network sharing

6.5 Other fixed broadband services

6.5.1 Broadband Powerline (BPL)

6.5.2 Fixed wireless

6.5.3 Satellite

7. Digital economy

7.1 e-government

7.2 e-economy

7.3 e-health

8. Mobile communications

8.1 Mobile statistics

8.1.1 General statistics

8.2 Mobile infrastructure

8.2.1 5G

8.2.2 4G (LTE)

8.2.3 3G

8.2.4 2G

8.2.5 Other infrastructure developments

8.3 Mobile voice

8.4 Mobile data

8.4.1 SMS and MMS

8.5 Mobile broadband

8.6 Regulatory issues

8.6.1 Spectrum regulations and spectrum auctions

8.6.2 Mobile Number Portability (MNP)

8.6.3 Mobile termination Rates (MTRs)

8.6.4 Roaming

8.7 Major mobile operators

8.7.1 Swisscom Mobile

8.7.2 Sunrise

8.7.3 Salt Mobile

8.7.4 Mobile Virtual Network Operators (MVNOs)

8.7.5 Mobile Virtual Network Enablers (MVNEs)

8.8 Mobile content and applications

8.8.1 m-Music

8.8.2 Location-based services

8.8.3 m-ticketing

8.8.4 m-commerce

Exhibit 1 Access and the local loop

Single User License:


Under the copyright laws you may install and use a copy of the research data on the intended user’s computer. The information may be used for the exclusive use of this single user. You must treat the electronic version of our research data as any other copyright material. Furthermore you cannot make the information commercially available. Under no circumstances should other data be copied into our research information, nor may parts be cut out of it into other reports, without our written permission.

Enterprise Wide License:


The information is strictly for use by the authorized staff of the company purchasing the report in the country in which the company operates and must not be published on the internet. You must treat the electronic version of our research data as any other copyright material. Furthermore you cannot make the information commercially available. Under no circumstances should other data be copied into our research information, nor may parts be cut out of it into other reports, without our written permission.

Chart 1 Telecom sector revenue, profit and investment 1998 2017

Chart 2 Telecom revenue by sector 1998 2017

Chart 3 Swisscom Group net revenue, EBITDA and net income 2004 2018

Chart 4 Swisscom (Switzerland) financial data by sector 2007 2018

Chart 5 Swisscom fixed-voice, mobile, IPTV subscribers 2008 2018

Chart 6 Sunrise revenue by service (CHF) 2009 2018

Chart 7 Sunrise subscribers by sector 2005 2018

Chart 8 UPC financial data 2007 2018

Chart 9 Swiss Digital subscribers by service 2003 2018

Chart 10 Fixed lines in service and teledensity 2005 2018

Chart 11 Internet users and penetration rate 2005 2018

Chart 12 Fixed-line broadband subscribers and penetration 2000 2018

Chart 13 Broadband market share by platform (cable, DSL) 2003 2017

Chart 14 Fixed-line broadband market share by operator 2008 2017

Chart 15 Proportion of broadband connections by data rate 2008 2017

Chart 16 Swiss Digital broadband and telephony subscribers 2003 2018

Chart 17 UPC Switzerland financial data 2005 2018

Chart 18 UPC Switzerland broadband and telephony subscribers 2007 2018

Chart 19 DSL/fibre accesses by main provider (historic) 2004 2016

Chart 20 DSL market share by main provider 2004 2016

Chart 21 Swisscom broadband subscribers 2003 2018

Chart 22 Fibre subscribers 2003 2016

Chart 23 Mobile subscribers and penetration rate 2002 2018

Chart 24 Share of subscribers by MNO 2005 2017

Chart 25 Share of subscribers by MNO and MVNO 2007 2017

Chart 26 Prepaid subscribers and market share 2003 2017

Chart 27 Swisscom Mobile contract and prepaid subscribers 2006 2018

Chart 28 Active mobile broadband subscribers and penetration 2009 2018

Chart 29 Sunrise subscribers 2004 2018

Table 1 Top Level Country Statistics and Telco Authorities Switzerland 2018 (e)

Table 2 Telecom sector revenue, profit and investment 1998-2017

Table 3 Telecom revenue by sector 1998-2017

Table 4 Telecom investment by sector 1998-2017

Table 5 Interconnection revenue 2000-2017

Table 6 Fully unbundled lines 2007-2018

Table 7 Fully partially unbundled lines 2009-2016

Table 8 Annual fixed numbers ported 2007-2017

Table 9 Call by Call and CPS lines 1999-2017

Table 10 Market share of fixed lines by major operator 2007-2016

Table 11 Fixed-network revenue 2000-2017

Table 12 Swisscom Group net revenue, EBITDA and net income 2004-2018

Table 13 Swisscom (Switzerland) financial data by sector 2007-2018

Table 14 Swisscom fixed-voice, mobile, IPTV subscribers 2008-2018

Table 15 Swisscom retail and wholesale broadband subscribers 2008-2018

Table 16 Sunrise financial data (historic DKK) 2006-2010

Table 17 Sunrise revenue by type (historic DKK) 2006-2010

Table 18 Sunrise revenue by service (CHF) 2009-2018

Table 19 Sunrise subscribers by sector 2005-2018

Table 20 UPC subscribers by type 2016-2018

Table 21 UPC financial data 2007-2018

Table 22 Swiss Digital subscribers by service 2003-2018

Table 23 Historic-Fixed lines in service and teledensity 1997; 1999-2009

Table 24 Fixed lines in service and teledensity 2010-2018

Table 25 PSTN lines in service 2007-2016

Table 26 Fixed line traffic 2002-2017

Table 27 ISDN subscribers 1999-2016

Table 28 VoIP connections 2004-2017

Table 29 Dial-up internet subscribers 2000-2015

Table 30 Historic-Internet users and penetration rate 1996-2009

Table 31 Internet users and penetration rate 2010-2018

Table 32 Fixed-line broadband subscribers and penetration 2000-2018

Table 33 Fixed-line broadband market share by platform (cable, DSL) 2003-2017

Table 34 DSL market share by operator 2006-2016

Table 35 Fixed-line broadband market share by operator 2008-2017

Table 36 Broadband penetration by technology 2004-2017

Table 37 Broadband availability by technology 2016

Table 38 Broadband connections by data rate 2008-2017

Table 39 Proportion of broadband connections by data rate 2008-2017

Table 40 Forecast fixed-line broadband subscribers 2019; 2021; 2023

Table 41 Cable broadband subscribers 2000-2018

Table 42 Swiss Digital broadband and telephony subscribers 2003-2018

Table 43 UPC Switzerland financial data 2005-2018

Table 44 UPC Switzerland broadband and telephony subscribers 2007-2018

Table 45 DSL accesses 2000-2018

Table 46 DSL/fibre accesses by main provider 2004-2016

Table 47 DSL/fibre market share by main provider 2004-2016

Table 48 Swisscom broadband subscribers 2003-2018

Table 49 Sunrise broadband subscribers 2005-2018

Table 50 VDSL accesses 2008-2018

Table 51 Fibre subscribers 2003-2016

Table 52 BPL broadband subscribers 2008-2016

Table 53 Wi-Fi hotspots in service 2008-2016

Table 54 WiMAX broadband subscribers 2012-2017

Table 55 Historic-Mobile subscribers and penetration rate 1995; 1997; 1999-2009

Table 56 Mobile subscribers and penetration rate 2010-2018

Table 57 Mobile market revenue 2000-2017

Table 58 Historic-Mobile sector investment, UMTS and total 1998-2009

Table 59 Mobile sector investment, UMTS and total 2010-2017

Table 60 Share of subscribers by MNO 2003-2017

Table 61 Share of subscribers by MNO and MVNO 2007-2017

Table 62 Mobile network geographic coverage by technology 2010-2016

Table 63 Mobile network population coverage by technology 2013-2016

Table 64 Historic-Prepaid subscribers and market share 1998-2009

Table 65 Prepaid subscribers and market share 2010-2017

Table 66 Swisscom mobile contract and prepaid subscribers 2006-2018

Table 67 Swisscom Mobile prepaid share of subscribers 1998-2018

Table 68 3G mobile subscribers 2010-2017

Table 69 M2M connections 2014-2016

Table 70 Swisscom Mobile SMS and MMS traffic 2007-2014

Table 71 SMS traffic 2002-2018

Table 72 MMS traffic 2003-2018

Table 73 Mobile internet subscribers by technology 2009-2017

Table 74 Active mobile broadband subscribers and penetration 2009-2018

Table 75 Mobile data traffic 2008-2018

Table 76 Mobile spectrum auction 2012

Table 77 Mobile numbers ported 2000-2017

Table 78 Mobile termination charges by operator 2006; 2009-2011

Table 79 Mobile termination charges by operator 2016-2019

Table 80 European roaming charges 2007 2016

Table 81 European data roaming charges 2014-2017

Table 82 Swisscom Mobile blended ARPU 2006-2018

Table 83 Swisscom Mobile retail revenue 2003-2018

Table 84 Swisscom Mobile subscribers 2006-2018

Table 85 Sunrise subscribers 2004-2018

Table 86 Historic-Sunrise revenue and annual change (DKK) 2006-2010

Table 87 Sunrise mobile revenue (CHF) 2009-2018

Table 88 Sunrise mobile revenue by quarter (CHF) 2012-2018

Table 89 Sunrise subscribers ARPU 2011-2018

Table 90 Salt mobile subscribers 2000-2018

Table 91 Historic Salt mobile revenue (), annual change 2005-2011

Table 92 Salt financial data (CHF) 2010-2014

Table 93 Salt ARPU 2006-2011

Table 94 Salt mobile data as percentage of revenue (historic) 2003-2011

Table 95 UPC Switzerland mobile subscribers 2016-2018

Single User License:


Under the copyright laws you may install and use a copy of the research data on the intended user's computer. The information may be used for the exclusive use of this single user. You must treat the electronic version of our research data as any other copyright material. Furthermore you cannot make the information commercially available. Under no circumstances should other data be copied into our research information, nor may parts be cut out of it into other reports, without our written permission.

Enterprise Wide License:


The information is strictly for use by the authorized staff of the company purchasing the report in the country in which the company operates and must not be published on the internet. You must treat the electronic version of our research data as any other copyright material. Furthermore you cannot make the information commercially available. Under no circumstances should other data be copied into our research information, nor may parts be cut out of it into other reports, without our written permission.

Swisscom, Salt (Orange Switzerland), Sunrise, UPC Switzerland, Swiss Digital

paul budde communication, buddecomm, telecomunications research, country profile, Broadband Fixed, Broadcasting, Digital Media, Internet, Mobile & Wireless Broadband and Media, Mobile Communications (voice and infrastructure), Regulations & Government Policies, Telecoms Infrastructure, Europe, Switzerland


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