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Senegal - Telecoms, Mobile and Broadband - Statistics and Analyses

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Senegal - Telecoms, Mobile and Broadband - Statistics and Analyses


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Senegal - Telecoms, Mobile and Broadband - Statistics and Analyses



Executive Summary

Senegal approves LLU to stimulate DSL market competition

Senegal's economic growth has improved steadily in recent years, with GDP having grown at about 7% in 2017 and 2018. This has translated into consistent growth in the telecom market, with the number of mobile subscribers having increased 4.5% in the year to June 2018. Orange Group's local subsidiary Orange Senegal (Sonatel) is the dominant player in both the fixed-line and mobile sectors, though there is effective competition in the mobile sector from Tigo Senegal (now owned by Saga Africa Holdings) and Sudatel's local unit Expresso, which have a 24% and 22% market share, respectively.

Competition in the fixed-line sector was introduced when Expresso launched services as the second national operator (SNO) in 2009. The new entrant initially chose CDMA2000 technology to serve both market segments but switched to GSM technology in 2010, including 3G/HSPA mobile broadband. Despite its market entry, Sonatel commands a near monopoly on fixed lines.

The mobile market has prospered, helped in part by poor fixed-line infrastructure in some rural areas. Mobile penetration reached about 106% by mid-2018. A range of value-added services is available to subscribers, including mobile broadband access, which has become by far the dominant internet platform, accounting for about 99% of all internet accesses as of mid-2018.

Recent licensing developments will help propel the LTE sector. In June 2016 Sonatel secured a 17-year LTE licence (reduced from 20 years), as well as an extension to its fixed-line, 2G and 3G operating concessions (which had been due to expire in 2017) for no additional cost. The LTE licence includes the use of 10MHz of spectrum in the 1800MHz band and 10MHz in the 800MHz band. Sonatel must provide 70% population coverage within five years and 90% coverage within ten years.

Development of the internet market until 2007 was hampered by Sonatel's monopolistic pricing of bandwidth on the only high-capacity international submarine fibre optic cable serving the country. Competition in the DSL sector was also hindered by the lack of local loop unbundling regulations. Shortly after this facility finally became available in July 2018 three ISPs were granted licenses, each with coverage obligations in five regions of the country.

Key developments:

Sale of Tigo Senegal to Saga Africa Holdings approved;

Tax on telecom services increased to 5%;

Expresso launches E-Money platform;

Sonatel delivers LTE to 50% of the population;

Senegal Internet Exchange Point (SENIX) is opened;

Tigo and Sonatel inaugurate Tier III data centres;

Regulator awards more MVNOs licenses, deactivates some five million unregistered SIM cards;

Digital Senegal 2016-2025 programs to cost XOF1,346 billion;

ATOS Senegal replaces the State IT Agency (ADIE) to manage the 3,000km fibre network;

Report update includes the regulator's market data to June 2018, operator data to Q3 2018, recent market developments.

Companies mentioned in this report:

Sonatel (Orange Senegal), Millicom (Sentel, Tigo Senegal), Saga Africa Holdings, Sudatel (Expresso), Arc Informatique, Globacom, Mainstreet Technologies, Lycamobile Senegal

1. Executive summary

2. Key Statistics

3. Country overview

4. Telecommunications market

4.1 Historical overview

5. Regulatory environment

5.1 Telecom sector reform

5.2 Telecommunications Act of 2001

5.3 Regulatory authority

5.4 Universal Service Fund

5.5 West African common regulatory framework 2005

5.6 Electronic Transactions Act

5.7 Taxes

5.8 Telecom sector liberalisation

5.9 Digital Cities

5.10 Digital Senegal

5.11 Second national operator (SNO) licence

5.12 VoIP

6. Fixed network operators

6.1 Sonatel (Orange Senegal)

6.1.1 Subsidiaries

6.1.2 Privatisation

6.1.3 Financial results

6.1.4 Network infrastructure and services

6.1.5 Telecentres

6.1.6 International expansion

6.2 Expresso

7. Telecommunications infrastructure

7.1 Overview of the national telecom network

7.2 National Research and Education Network (NREN)

7.3 International infrastructure

7.3.1 Satellite

7.3.2 Terrestrial fibre and microwave

7.3.3 Submarine fibre

7.4 Data centres

8. Smart infrastructure

9. Fixed-line broadband market

9.1 Introduction and statistical overview

9.2 Broadband statistics

9.3 Fixed-line broadband technologies

9.3.1 Digital Subscriber Line (DSL) networks

9.3.2 Fibre-to-the-Premises (FttP)

9.3.3 Other fixed broadband services

10. Digital Economy

10.1 E-health

10.2 E-government

10.3 E-commerce

11. Mobile market

11.1 Market analysis

11.2 Mobile statistics

11.3 Mobile data

11.3.1 SMS

11.3.2 Mobile broadband

11.4 Regulatory issues

11.4.1 Mobile Number Portability (MNP)

11.4.2 SIM card registration

11.4.3 Millicom licence dispute

11.4.4 LTE licence

11.4.5 Roaming

11.5 Mobile infrastructure

11.5.1 4G (LTE)

11.5.2 3G

11.6 Major mobile operators

11.6.1 Orange Senegal (Sonatel Mobiles)

11.6.2 Tigo Senegal (Sentel GSM)

11.6.3 Expresso (Sudatel)

11.6.4 Hayo Telecom

11.7 Mobile Virtual Network Operators (MVNOs)

11.8 Mobile content and applications

11.8.1 Manobi

11.8.2 M-payments and m-banking

12. Related reports

Exhibit 1 Map of Senegal

Exhibit 2 West African common regulatory framework 2005

Single User License:


Under the copyright laws you may install and use a copy of the research data on the intended user’s computer. The information may be used for the exclusive use of this single user. You must treat the electronic version of our research data as any other copyright material. Furthermore you cannot make the information commercially available. Under no circumstances should other data be copied into our research information, nor may parts be cut out of it into other reports, without our written permission.

Enterprise Wide License:


The information is strictly for use by the authorized staff of the company purchasing the report in the country in which the company operates and must not be published on the internet. You must treat the electronic version of our research data as any other copyright material. Furthermore you cannot make the information commercially available. Under no circumstances should other data be copied into our research information, nor may parts be cut out of it into other reports, without our written permission.

Chart 1 Sonatel Group financial results 2004 2018

Chart 2 Fixed-lines in service and teledensity in Senegal 2005 2019

Chart 3 Mobile subscribers and penetration rate in Senegal 2005-2019

Chart 4 Market share of subscribers by operator 2011 2018

Chart 5 Active mobile broadband subscribers 2010 2018

Chart 6 Market share of 2G/3G internet subscribers by operator 2011 2018

List of Table

Table 1 Top Level Country Statistics and Telco Authorities-Senegal 2018 (e)

Table 2 Sonatel Group financial results 2004-2018

Table 3 Sonatel Group subscribers by platform 2014-2018

Table 4 Orange Senegal financial results (XOF) 2012-2017

Table 5 Orange Senegal fixed-line ARPU 2004-2018

Table 6 Historic -Fixed-lines in service and teledensity in Senegal 1999-2009

Table 7 Fixed-lines in service and teledensity in Senegal 2010-2018

Table 8 Market share of fixed-line subscribers by operator 2012-2018

Table 9 International internet bandwidth in Senegal 2002-2016

Table 10 Internet penetration by platform 2015-2018

Table 11 Internet users in Senegal 2000-2018

Table 12 Internet user penetration 2011-2018

Table 13 Market share of internet connections by platform 2011-2018

Table 14 Internet subscribers by platform 2011-2018

Table 15 Fixed broadband subscribers and penetration 2007-2018

Table 16 Market share of internet subscribers by operator 2012-2018

Table 17 DSL and fibre subscribers in Senegal 2002-2018

Table 18 Fixed wireless internet subscribers 2012 2018

Table 19 Fixed wireless broadband market share by operator (keys and data cards) 2013-2018

Table 20 Historic-Mobile subscribers and penetration 2000-2009

Table 21 Mobile subscribers and penetration 2010-2019

Table 22 Market share of subscribers by operator 2011-2018

Table 23 Prepaid and contract subscribers 2012-2018

Table 24 Mobile voice traffic per subscriber per month 2016-2018

Table 25 Mobile voice traffic 2002-2018

Table 26 SMS messages sent 2014 2018

Table 27 SMS traffic per month 2016-2018

Table 28 Mobile broadband (2G/3G/LTE) subscribers 2011 2018

Table 29 Active mobile broadband subscribers 2010-2018

Table 30 Market share of 2G/3G internet subscribers by operator 2011-2018

Table 31 Orange Senegal mobile broadband subscribers 2013-2018

Table 32 Orange Senegal mobile subscribers 1999-2018

Table 33 Orange Senegal mobile revenue () 2011-2018

Table 34 Orange Senegal prepaid mobile ARPU (XOF) 2011-2018

Table 35 Orange Senegal blended mobile ARPU () 2012-2016

Table 36 Tigo mobile subscribers 2010-2018

Table 37 Expresso mobile subscribers 2011-2018

Table 38 Orange Money subscribers (active) 2014-2018

Single User License:


Under the copyright laws you may install and use a copy of the research data on the intended user's computer. The information may be used for the exclusive use of this single user. You must treat the electronic version of our research data as any other copyright material. Furthermore you cannot make the information commercially available. Under no circumstances should other data be copied into our research information, nor may parts be cut out of it into other reports, without our written permission.

Enterprise Wide License:


The information is strictly for use by the authorized staff of the company purchasing the report in the country in which the company operates and must not be published on the internet. You must treat the electronic version of our research data as any other copyright material. Furthermore you cannot make the information commercially available. Under no circumstances should other data be copied into our research information, nor may parts be cut out of it into other reports, without our written permission.

Sonatel (Orange Senegal), Millicom (Sentel, Tigo Senegal), Saga Africa Holdings, Sudatel (Expresso), Arc Informatique, Globacom, Mainstreet Technologies, Lycamobile Senegal

paul budde communication, buddecomm, telecomunications research, country profile, Broadband Fixed, Companies (Major Players), Digital Media, Internet, Mobile & Wireless Broadband and Media, Mobile Communications (voice and infrastructure), Regulations & Government Policies, Smart Infrastructure, Strategies & Analyses (Industry & Markets), Telecoms Infrastructure, Africa, Senegal


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