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Report Title

Kosovo - Telecoms, Mobile and Broadband - Statistics and Analyses

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Kosovo - Telecoms, Mobile and Broadband - Statistics and Analyses



Executive Summary

Kosovo's telcos appeal for extension to using new country dialling code

Kosovo has benefited from financial and regulatory assistance as part of the EU pre-accession process. The EU remains Kosovo's main trading partner and its main source of foreign direct investment. The economy is significantly driven by trade with Germany and Switzerland, where most expatriates live and work. Remittances from such workers form an important part of household incomes.

The telecom sector has been liberalised, with legislation introduced in late 2012 to align with the EU's revised regulatory framework. It also adopted measures relating to competition and to facilitating the market entry of new players. Nevertheless, poor telecom infrastructure has meant that fixed-line penetration remains low by European standards. Unlike most markets, the fixed-line broadband sector is dominated by new players, in particular the cable operator Ipko, a subsidiary of Telekom Slovenia.

Broadband penetration in Kosovo is developing slowly. There is effective competition between the main cable and DSL operators, though as yet there is little progress with the expansion of fibre networks: investment by the incumbent PTK, trading as Kosovo Telecom, in building an upgraded fibre-based NGN has been insufficient thus far, exacerbated by the company's financial difficulties.

Although there are a number of smaller ISPs the sector is dominated by only three players: PTK, Ipko and Kujtesa. Cable accounts for the majority of broadband connections.

The mobile sector accounts for most telecom lines for voice services, as well as the greater part of telecom revenue. Two MNOs dominate the sector. Telenor Serbia and VIP Mobile stopped offering unlicensed mobile voice and data services in mid-2017 across border regions as part of a deal by which Kosovo secured its own dialling code.

Key developments:

Telecom regulator prepares for multi-spectrum auction and number portability;

Kosovo begins using 383 national dialling code;

Regulator sets revised MTR charges;

Regulator preps for additional mobile licences to be used for mobile broadband;

Vala expands LTE service reach;

Albtelecom and PTK complete the second fibre-optic system between Albania and Kosovo;

Kosovo adopts new Law On Electronic Communications;

Ipko launches an 80Mb/s broadband offer;

Report update includes the regulator's annual report for 2016 market data to June 2018, telcos' data to Q3 2018, recent market developments.

Companies mentioned in this report:

Post and Telecommunications of Kosovo (Kosovo Telecom, Vala), Ipko, Artmotion, Kujtesa; Dukagjini Telecommunications, Dardafon.

1. Executive summary

2. Key statistics

3. Country overview

4. Telecommunications market

4.1 Market analysis

5. Regulatory environment

5.1 Regulatory authorities

5.2 Market liberalisation

5.3 Privatisation

5.4 Interconnect

5.5 Access

5.6 Number Portability (NP)

6. Fixed network operators

6.1 Kosovo telecom

6.2 Ipko

6.3 Kujtesa

7. Telecommunications infrastructure

8. Fixed-line broadband market

8.1 Introduction and statistical overview

8.2 Broadband statistics

8.3 Forecasts fixed broadband subscribers 2019; 2021; 2023

8.4 Fixed-line broadband technologies

8.4.1 Hybrid Fibre Coax (HFC) networks

8.4.2 Digital Subscriber Line (DSL) Networks

8.4.3 Other fixed broadband services

9. Mobile market

9.1 Market analysis

9.2 Mobile statistics

9.3 Mobile infrastructure

9.3.1 4G (LTE)

9.3.2 Other infrastructure developments

9.4 Mobile data

9.4.1 Short Message Service (SMS)/Multimedia Messaging Service (MMS)

9.5 Mobile broadband

9.6 Regulatory issues

9.6.1 First mobile licence

9.6.2 Second mobile licence

9.6.3 Spectrum auctions

9.6.4 Mobile Termination Rates (MTRs)

9.6.5 MVNO Framework

9.6.6 Mobile Number Portability (MNP)

9.7 Major mobile operators

9.7.1 Vala

9.7.2 Ipko

9.7.3 Mobile Virtual Network Operators (MVNOs)

10. Related reports

Exhibit 1 Access, the local loop and unbundling an overview

Single User License:


Under the copyright laws you may install and use a copy of the research data on the intended user’s computer. The information may be used for the exclusive use of this single user. You must treat the electronic version of our research data as any other copyright material. Furthermore you cannot make the information commercially available. Under no circumstances should other data be copied into our research information, nor may parts be cut out of it into other reports, without our written permission.

Enterprise Wide License:


The information is strictly for use by the authorized staff of the company purchasing the report in the country in which the company operates and must not be published on the internet. You must treat the electronic version of our research data as any other copyright material. Furthermore you cannot make the information commercially available. Under no circumstances should other data be copied into our research information, nor may parts be cut out of it into other reports, without our written permission.

Chart 1 Telecom revenue by sector 2009 2018

Chart 2 Market share of revenue by sector 2010 2018

Chart 3 Market share of fixed-telephony subscribers by operator 2011 2018

Chart 4 Telecom Kosovo financial data 2007 2014

Chart 5 Fixed lines in service and teledensity 2004 2018

Chart 6 Fixed-line broadband subscribers and penetration 2007 2018

Chart 7 Mobile subscribers and penetration rate 2004 2019

Chart 8 Mobile market share by subscribers 2009 2018

Table 1 Top Level Country Statistics and Telco Authorities-Kosovo 2018 (e)

Table 2 Telecom revenue by sector 2009 2018

Table 3 Market share of revenue by sector 2010-2018

Table 4 Telecom market investment 2013-2018

Table 5 Proportion of telecom market investment by sector 2015-2016

Table 6 Market share of fixed-telephony subscribers by operator 2011-2018

Table 7 Telecom Kosovo financial data 2007-2014

Table 8 Telecom Kosovo financial data by sector 2011-2014

Table 9 Ipko revenue 2011-2018

Table 10 Ipko investment 2012-2018

Table 11 Fixed line voice traffic 2010-2016

Table 12 Fixed line subscribers and teledensity 2004-2018

Table 13 Fixed lines in service and teledensity 2012-2018

Table 14 Fixed-line broadband subscribers and penetration 2007-2018

Table 15 Historic-broadband subscribers by operator 2007-2012

Table 16 Ipko broadband subscribers 2006-2018

Table 17 Broadband market share of subscribers by operator 2010-2018

Table 18 Broadband market share by platform 2007 2011; 2015-2016

Table 19 Total fixed and mobile broadband subscribers and penetration 2013-2018

Table 20 Forecast broadband subscribers 2019; 2021; 2023

Table 21 Historic-Cable broadband subscribers 2007-2012

Table 22 Historic-DSL broadband subscribers 2007-2012

Table 23 Historic-Wireless broadband subscribers 2007-2011

Table 24 Mobile subscribers and penetration rate 2004-2019

Table 25 Mobile market share by subscribers 2009-2018

Table 26 Mobile market revenue 2008-2018

Table 27 Prepaid as proportion of total mobile subscribers 2007-2012

Table 28 Mobile traffic 2013-2018

Table 29 Vala SMS traffic 2009-2014

Table 30 Mobile broadband subscribers and penetration 2013-2018

Table 31 Spectrum auction-potential frequencies on offer 2018

Table 32 Vala subscribers 2008 2018

Table 33 Vala mobile revenue 2007-2014

Table 34 Vala mobile on-net traffic 2011-2015

Table 35 Ipko mobile revenue 2010-2011

Table 36 Ipko mobile subscribers 2009-2018

Single User License:


Under the copyright laws you may install and use a copy of the research data on the intended user's computer. The information may be used for the exclusive use of this single user. You must treat the electronic version of our research data as any other copyright material. Furthermore you cannot make the information commercially available. Under no circumstances should other data be copied into our research information, nor may parts be cut out of it into other reports, without our written permission.

Enterprise Wide License:


The information is strictly for use by the authorized staff of the company purchasing the report in the country in which the company operates and must not be published on the internet. You must treat the electronic version of our research data as any other copyright material. Furthermore you cannot make the information commercially available. Under no circumstances should other data be copied into our research information, nor may parts be cut out of it into other reports, without our written permission.

Post and Telecommunications of Kosovo (Kosovo Telecom, Vala), Ipko, Artmotion, Kujtesa, Dukagjini Telecommunications, Dardafon.

paul budde communication, buddecomm, telecomunications research, country profile, Broadband Fixed, Broadcasting, Companies (Major Players), Internet, Mobile & Wireless Broadband and Media, Mobile Communications (voice and infrastructure), Regulations & Government Policies, Telecoms Infrastructure, Europe, Kosovo


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