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France - Telecoms, Mobile and Broadband - Statistics and Analyses

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France - Telecoms, Mobile and Broadband - Statistics and Analyses



Executive Summary

France begins closing down PSTN network

France has the third largest telecoms market in Europe, worth about €31 billion annually. The incumbent telco Orange Group is one of the world’s major players with interests in markNoooets across Europe, the Middle East and Africa. Despite market liberalisation, the company still dominates all sectors though increasing competition from a number of major players (notably Altice and Iliad) has gradually eroded this lead, prompting it to respond with a range of innovative offers and wide-ranging strategies to meet future customer needs. It is also investing in a national fibre network, largely in response to the activities of smaller players.

The mobile sector is dominated by the four providers Orange, SFR Group, Bouygues Telecom and Free Mobile, complemented by an increasing number of MVNOs which together have a market share of around 11% of subscribers. The network operators have invested in network infrastructure and technologies in recent years. LTE-A providing data at above 300Mb/s has extensive coverage, while operators have undertaken 5G trials. The development of 5G has also been supported by the regulator which intends to auction spectrum for 5G use in early 2019 in anticipation of services coming into commercial use later in the year.

France has one of the largest broadband subscriber bases in Europe. Growth in recent years has been bolstered by demand for high bandwidth services, which has prompted considerable investment in fibre infrastructure among telcos and regional governments. This has been supported by regulatory measures which have promoted access to Orange’s copper and fibre infrastructure for new entrants, as well as a national broadband program which involves an investment of more than €20 billion. Progress in deployment has been rapid, while the take-up rate among consumers has also increased substantially.

DSL still dominates the broadband market in terms of access lines, though the number of DSL lines is falling as customers are migrated to fibre infrastructure. Fibre deployments have grown substantially in recent years, with all of the major ISPs concentrating their investments in the platform with a view to promoting 1Gb/s services. By June 2018 there were almost four million fibre connections, and fibre accounted for half of all superfast broadband connections nationally.

This report introduces the key aspects of France’s telecom market, providing statistics on the country’s fixed network, an analysis of operator strategies, and a review of the key regulatory issues including the status of number portability, wholesaling and carrier preselection. The report also covers the mobile voice and data markets, assessing recent developments related to spectrum licensing and regulatory issues, and profiling the major players and MVNOs. In addition the report reviews France’s fixed broadband market, focussing on cable, DSL and the fast-developing FttP/C sectors. It considers the strategies of the principal providers such as Orange, Iliad and Altice (SFR Group), and considers the regulatory status of LLU and access to fibre infrastructure

Key developments:

Orange stops promoting PSTN products;

Bouygues Telecom sets up Objenious subsidiary dedicated to the Internet of Things;

Orange sets up Orange Horizons subsidiary to exploit potential in new markets;

Regulator institutes revised spectrum coverage obligations;

Orange partners with Ericsson and Nokia to develop a path to 5G, launches national LTE-M service;

Regulator progresses with 2.6GHz and 3.5GHz spectrum use for 5G;

Government proposes new measures to fill gaps in broadband availability;

Altice increases footprint of its 1Gb/s FttP service;

Success of fibre co-investment deals among operators;

Report update includes the regulator’s market data updates to June 2018, operator data to Q3 2018, recent market development.

Companies mentioned in this report:

Orange, Iliad (Free, Free Mobile), Altice (SFR Group), Numéricable, Bouygues Telecom, Virgin Mobile, Omea Telecom, Bouygues Telecom

1. Key statistics

1.1 Country overview

2. Telecommunications market

2.1 Market analysis

3. Regulatory environment

3.1 History

3.2 National legal framework

3.3 France NumErique 2012

3.4 Regulatory authority

3.4.1 Communications and Postal Regulatory Authority (ARCEP)

3.5 Telecom sector liberalisation

3.5.1 Privatisation of Orange Group

3.5.2 Interconnect

3.5.3 Access

3.5.4 Number Portability (NP)

3.5.5 Carrier PreSelection (CPS)

4. Fixed network operators

4.1 Orange Group

4.1.1 Essentials 2020

4.2 Altice France

4.3 Free (Iliad)

4.4 Bouygues Telecom

5. Telecommunications infrastructure

5.1 National telecom network

5.2 International infrastructure

5.2.1 Submarine cable networks

5.2.2 Satellite networks

5.2.3 Cloud services

5.3 Smart infrastructure

5.3.1 Internet of Things (IoT)

5.3.2 Smart Cities

6. Broadband market

6.1 Introduction and statistical overview

6.1.1 Market analysis

6.1.2 Broadband statistics

6.1.3 Forecasts broadband subscribers 2019; 2021; 2023

6.1.4 Regulatory issues

6.2 Hybrid Fibre Coax (HFC) networks

6.3 Digital Subscriber Line (DSL) networks

6.4 Fibre-to-the-Premises (FttP) networks

6.4.1 Introduction

6.4.2 Statistics

6.4.3 Orange

6.4.4 Iliad (Free)

6.4.5 SFR Group

6.4.6 Bouygues Telecom

6.4.7 Municipal projects

6.4.8 Fibre network sharing

6.5 Other fixed broadband services

6.5.1 Broadband Powerline (BPL)

6.5.2 Fixed wireless (Wi-Fi and WiMAX)

7. Mobile communications

7.1 Market analysis

7.2 Mobile statistics

7.2.1 General statistics

7.3 Mobile infrastructure

7.3.1 5G

7.3.2 4G (LTE)

7.3.3 3G

7.3.4 GSM

7.4 Machine-to-Machine (M2M)

7.5 Mobile voice

7.5.1 Voice-over-LTE (VoLTE)

7.6 Mobile data

7.6.1 Short Message Service (SMS)

7.6.2 Multimedia Messaging Service (MMS)

7.7 Mobile broadband

7.8 Forecasts mobile subscribers 2019; 2021; 2023

7.9 Regulatory issues

7.9.1 Spectrum regulations and spectrum auctions

7.9.2 Network sharing

7.9.3 Mobile termination rates (MTRs)

7.9.4 Roaming

7.9.5 Mobile Number Portability (MNP)

7.10 Major mobile operators

7.10.1 Orange

7.10.2 Altice France

7.10.3 Free Mobile

7.10.4 Bouygues Telecom

7.10.5 MVNOs

7.11 Mobile content and applications

7.11.1 m-payments

7.11.2 m-banking

Exhibit 1 Access and the local loop

Exhibit 2 Principal FttP and FttC (FttLA) deployments

Exhibit 3 3G licensees

Exhibit 4 Reassigned multi-spectrum holdings (900MHz) 2021-2025

Exhibit 5 Operating MVNOs and network provider

Single User License:


Under the copyright laws you may install and use a copy of the research data on the intended user’s computer. The information may be used for the exclusive use of this single user. You must treat the electronic version of our research data as any other copyright material. Furthermore you cannot make the information commercially available. Under no circumstances should other data be copied into our research information, nor may parts be cut out of it into other reports, without our written permission.

Enterprise Wide License:


The information is strictly for use by the authorized staff of the company purchasing the report in the country in which the company operates and must not be published on the internet. You must treat the electronic version of our research data as any other copyright material. Furthermore you cannot make the information commercially available. Under no circumstances should other data be copied into our research information, nor may parts be cut out of it into other reports, without our written permission.

Chart 1 Telecom service investment 2002 2017

Chart 2 End-user traffic volume in minutes by sector 2002 2018

Chart 3 Telecom market revenue by sector 2008 2018

Chart 4 Fixed lines subscriptions by type 2003 2018

Chart 5 Orange wholesale broadband lines 2006 2018

Chart 6 Orange customers by sector (France) 2006 2018

Chart 7 Orange Group financial data 2008 2018

Chart 8 Orange (domestic) financial data 2007 2018

Chart 9 Orange retail and wholesale lines 2006 2018

Chart 10 SFR Group subscribers 2006-2018

Chart 11 SFR Group financial data 2005-2018

Chart 12 Free revenue by segment 2006 2018

Chart 13 Free subscribers by sector 2009 2018

Chart 14 Bouygues Telecom financial data 2005 2018

Chart 15 Broadband subscribers by platform 2000 2018

Chart 16 Internet users and penetration rate 2005 2018

Chart 17 Average monthly bill and ARPU-2006 2017

Chart 18 Mobile subscribers (national) and penetration rate 2011 2019

Chart 19 Mobile operator market share 2005 2016

Chart 20 Orange mobile subscribers (France) 2005 2018

Chart 21 Orange blended, contract, prepaid ARPU 2005 2017

Chart 22 Orange mobile customer acquisition costs 2007-2016

Chart 23 SFR subscribers 2006-2018

Chart 24 MNO, MVNO subscribers (metropolitan) 2005-2018

Table 1 Top Level Country Statistics and Telco Authorities-France 2018 (e)

Table 2 Telecom service investment 2002-2017

Table 3 End-user traffic volume in minutes by sector 2002-2018

Table 4 End-user traffic growth by sector 2002-2017

Table 5 Telecom market revenue by sector 2008-2018

Table 6 End-user fixed-line market value 2003-2018

Table 7 Proportion of telecom revenue by sector 2009-2018

Table 8 End-user telecom market value annual change 2004-2017

Table 9 Telecom market revenue by sector 2008-2018

Table 10 End-user monthly bill by service 2010-2017

Table 11 Fixed lines subscriptions by type 2003-2018

Table 12 Interconnect revenue 2007-2016

Table 13 Interconnect traffic 2007-2016

Table 14 Unbundled and bitstream lines 2002-2018

Table 15 Orange wholesale broadband lines 2006-2018

Table 16 Fixed numbers ported annually 2005-2018

Table 17 Indirect connections 2006-2016

Table 18 Orange customers by sector (France) 2006-2018

Table 19 Orange retail voice lines 2007-2018

Table 20 Orange Group financial data by sector 2008-2018

Table 21 Orange (domestic) financial data 2007-2018

Table 22 Orange (domestic) telecom capex 2008-2018

Table 23 Orange retail and wholesale lines 2006-2018

Table 24 SFR Group subscribers 2006-2018

Table 25 SFR Group financial data 2005-2018

Table 26 SFR Group telecom capex 2008-2018

Table 27 Free revenue by business line 2006-2018

Table 28 Free DSL, LLU subscribers 2005-2014

Table 29 Free subscribers by sector 2009-2018

Table 30 Bouygues Telecom subscribers by sector 2005- 2018

Table 31 Bouygues Telecom financial data 2005-2018

Table 32 Fixed-lines in service 2011-2018

Table 33 Proportion of fixed lines by technology 2004-2017

Table 34 International internet bandwidth 2000-2016

Table 35 Dial-up internet subscribers 2005-2015

Table 36 Dial-up internet traffic 2004-2014

Table 37 Broadband subscribers by platform 2000-2018

Table 38 Superfast broadband connections 2011-2018

Table 39 Proportion of premises covered by superfast broadband networks 2012-2017

Table 40 Superfast broadband connections by platform 2011-2018

Table 41 Broadband penetration by technology 2007-2017

Table 42 Historic-Internet users and penetration rate 1995-2009

Table 43 Internet users and penetration rate 2010-2018

Table 44 Internet subscribers 2008-2018

Table 45 Historic-Percentage of households with internet access 1997-2009

Table 46 Percentage of households with internet access 2010-2018

Table 47 Forecast broadband subscribers 2019; 2021; 2023

Table 48 Cable modem subscribers 2000-2018

Table 49 DSL subscribers 2000-2018

Table 50 Orange DSL subscribers 2005-2018

Table 51 Free broadband revenue 2006-2018

Table 52 Free broadband subscribers 2005-2018

Table 53 Free broadband subscriber ARPU 2013-2018

Table 54 SFR broadband subscribers by type 2013-2017

Table 55 SFR broadband homes passed 2009-2017

Table 56 SFR revenue 2005-2017

Table 57 SFR annualised ARPU by broadband service 2013-2017

Table 58 FttP equipped and passed buildings 2008-2018

Table 59 FttP subscribers 2011-2018

Table 60 Orange fibre subscribers 2006-2018

Table 61 Free fibre subscribers 2015-2018

Table 62 Bouygues Telecom broadband subscribers 2010- 2018

Table 63 FttP subscriptions 2015-2018

Table 64 Orange satellite broadband subscribers 2008-2017

Table 65 Mobile sector investment 2007-2017

Table 66 Investment in 3G and LTE infrastructure 2013-2017

Table 67 Mobile retail revenue 1998-2018

Table 68 Average monthly bill, ARPU-2006-2017

Table 69 Historic-Mobile subscribers (national, old format incl. M2M) and penetration rate 1999-2014

Table 70 Mobile subscribers (national) and penetration rate 2011-2019

Table 71 Mobile services traffic in minutes 1998-2018

Table 72 Mobile voice traffic in minutes by type (quarterly) 2006-2018

Table 73 Annual mobile voice traffic by type 2008 2018

Table 74 Mobile operator market share 2005-2016

Table 75 Prepaid and contract subscribers (old format national, incl. M2M) 2005 2014

Table 76 Prepaid and contract subscribers (national, excl. M2M) 2011 2018

Table 77 Proportion of prepaid versus contract subscribers 1999-2018

Table 78 Active LTE subscribers 2014-2018

Table 79 Free Mobile LTE subscribers 2014 2018

Table 80 Free Mobile average LTE data use 2015 2018

Table 81 3G base stations in service by operator November 2017

Table 82 Active 3G subscribers 2007-2018

Table 83 2G base stations in service by operator November 2017

Table 84 M2M cards in use 2011-2018

Table 85 Revenue from M2M cards 2009-2018

Table 86 Data market revenue by type (historic) 2002-2012

Table 87 Mobile data traffic (TB) 2008-2018

Table 88 Average mobile data traffic per 3G/LTE subscriber 2011-2017

Table 89 Mobile data traffic from LTE networks 2016-2018

Table 90 Average mobile data traffic per mobile subscriber 2011-2017

Table 91 SMS traffic volume (national) 2004-2018

Table 92 Annual SMS volume (national) 2003-2018

Table 93 Annual MMS volume 2003-2018

Table 94 Active mobile broadband subscribers 2007-2018

Table 95 Dedicated mobile broadband subscribers 2007-2018

Table 96 Forecast-mobile subscribers-2019; 2021; 2023

Table 97 2.6GHz spectrum results Sep 2011

Table 98 Mobile termination charges 2005-2013

Table 99 Mobile interconnection revenue 2003-2017

Table 100 European roaming charges 2007 2016

Table 101 Mobile roaming out voice traffic 2003-2018

Table 102 European data roaming charges 2014-2017

Table 103 Annual mobile numbers ported 2004 2018

Table 104 Orange mobile subscribers (France) 2005-2018

Table 105 Orange blended, contract, prepaid ARPU (Q4) 2005-2017

Table 106 Orange blended, contract, prepaid ARPO (Q4) 2017-2018

Table 107 Orange mobile revenue by type 2011-2017

Table 108 Orange mobile-only revenue (new style) 2016-2018

Table 109 Orange mobile customer churn 2003 2018

Table 110 Orange mobile customer acquisition costs 2007-2016

Table 111 SFR mobile annualised ARPU 2005-2018

Table 112 SFR revenue (historic) 2004-2013

Table 113 SFR mobile revenue (under Altice) 2015-2018

Table 114 SFR subscribers 2006-2018

Table 115 Free Mobile mobile subscribers 2012-2018

Table 116 Free Mobile mobile revenue 2012-2018

Table 117 Bouygues Telecom subscribers 2005-2018

Table 118 Bouygues Telecom mobile ARPU 2007-2018

Table 119 Bouygues Telecom financial data by type 2005-2018

Table 120 MNO and MVNO subscribers (metropolitan) 2005-2018

Table 121 MVNO market share (metropolitan) 2005-2018

Single User License:


Under the copyright laws you may install and use a copy of the research data on the intended user's computer. The information may be used for the exclusive use of this single user. You must treat the electronic version of our research data as any other copyright material. Furthermore you cannot make the information commercially available. Under no circumstances should other data be copied into our research information, nor may parts be cut out of it into other reports, without our written permission.

Enterprise Wide License:


The information is strictly for use by the authorized staff of the company purchasing the report in the country in which the company operates and must not be published on the internet. You must treat the electronic version of our research data as any other copyright material. Furthermore you cannot make the information commercially available. Under no circumstances should other data be copied into our research information, nor may parts be cut out of it into other reports, without our written permission.

Orange, Iliad (Free, Free Mobile), Altice (SFR Group), Numé,ricable, Bouygues Telecom, Virgin Mobile, Omea Telecom, Bouygues Telecom

paul budde communication, buddecomm, telecomunications research, country profile, forcast, forcasting, estimates, Broadband Fixed, Broadcasting, Companies (Major Players), Digital Media, Internet, Mobile & Wireless Broadband and Media, Mobile Communications (voice and infrastructure), Regulations & Government Policies, Strategies & Analyses (Industry & Markets), Telecoms Infrastructure, Europe, France


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