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Caribbean-Telecoms, Mobile, Broadband and Digital Media-Statistics and Analyses

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Caribbean-Telecoms, Mobile, Broadband and Digital Media-Statistics and Analyses



Executive Summary

Caribbean operators ramp up investments in LTE and GPON fibre services

The telecoms sector is one of the Caribbean region’s major growth sectors, particularly in the mobile telephony and data segments. Although there are a number of smaller players operating, the sector is dominated by Digicel group and by Liberty Global, which acquired the long-time operator Cable & Wireless Communications and with it the network operator Columbus Communications. As a result, both actively compete against in other in a large number of countries in the region, and their fixed-line and mobile infrastructure assets allow them to provide bundled packages to customers.

Digicel’s key offering, Digicel Play, is available in a growing number of markets. The company has concentrated investments in fibre networks and in LTE. In May 2017 it launched LTE services across Bermuda, the latest island to benefit from these investment efforts.

The region’s economy has largely recovered from the downturn experienced after the 2008 GFC. The recovery of economies in the US and Europe was crucial for the recovery of the tourism sector, on which many countries rely for a good proportion of revenue. Trinidad & Tobago has a particularly vulnerable economy, since it is the region’s largest oil and gas exporter. The country has also become a major financial centre in the Caribbean. It is one of two countries in the region which is not part of Venezuela’s Petro-Caribe scheme that provides preferential or deferred payment options for buying oil.

There have been ongoing changes in telecoms regulations across the region, with national regulators focussed on efforts to improve competition and to facilitate investment. In the Bahamas the regulator, the PUC, activated Mobile Number Portability in April 2017, allowing mobile subscribers to port their numbers between BTC and Cable Bahamas’ newly formed mobile unit Aliv within two hours of a request being made. Cable Bahamas expected that with MNP in place Aliv could capture a 30% share of the mobile market by the end of 2017.

In the Cayman Islands, which has the highest teledensity in the region, the regulator ICTA which was set up in 2002 was replaced by a new regulatory body, the Utility Regulation and Competition Office (OfReg), in January 2017. This new body combined ICTA with the Electricity Regulatory Authority and the Cayman Petroleum Inspectorate.

Key developments:

Digicel Bermuda launches island-wide LTE services;

Bahamas regulator introduces MNP;

Digicel showcases 100Gb/s technology on its Barbados network;

Bahamas seen launch of Cable Bahamas’ mobile unit Activ;

Digicel expands Digicel Play to new markets;

New telecom regulator formed for Cayman Islands;

Dominican Republic’s government delays adopting full digital terrestrial TV until 2021;

Digicel Group launches ‘Digicel 2030’ transformation program;

ECTEL continues to promote net neutrality rules;

Sprint and Open Wireless combine their businesses in Puerto Rico and US Virgin Islands.

Companies mentioned in this report:

Cable & Wireless, LIME, Flow, Liberty Global, Digicel Group, Orange Caraïbes, United Telecommunications Services (UTS), KeyTech.

1. Regional overview

1.1 Telecommunications market

1.1.1 Overview

1.2 Regulatory environment

1.2.1 Organisation of Eastern Caribbean States (OECS)

1.2.2 Eastern Caribbean Telecommunications Authority (ECTEL)

1.2.3 Caribbean Community (CARICOM)

1.2.4 Association of Caribbean States (ACS)

1.2.5 Telecom sector liberalisation

1.2.6 Caribbean Association of National Telecommunication Organisations (CANTO)

1.3 Major telecom operators in the Caribbean

1.3.1 Flow (Cable & Wireless/Liberty Global)

1.3.2 Digicel

1.4 Company timeline

1.5 Review of Digicel's markets

1.6 Digicel's financial performance

1.7 Telecommunications infrastructure

1.7.1 Submarine cable systems

1.8 Broadband market

1.8.1 Overview

1.9 Mobile communications

1.9.1 Overview

1.9.2 Mobile statistics

2. Anguilla

3. Antigua and Barbuda

3.1 Mobile market

4. Aruba

5. Bahamas

5.1 Mobile

5.1.1 Second and third mobile licenses

5.2 Internet

5.3 Submarine cables

6. Barbados

6.1 Market background

6.2 Mobile

6.3 Internet

7. Bermuda

7.1 Market background

7.2 Mobile

7.3 Internet

7.4 Smart grids

8. British Virgin Islands

8.1 Mobile services

9. Cayman Islands

9.1 Mobile networks:

10. Dominica

11. Grenada

12. Guadeloupe

13. Martinique

14. Montserrat

15. (The former) Netherlands Antilles

16. St Kitts and Nevis

17. St Lucia

17.1 Mobile

18. St Vincent and the Grenadines

19. Trinidad and Tobago

19.1 Fixed-line

19.2 Mobile

20. Turks and Caicos

21. United States Virgin Islands

Table 1 CWC financial data (Caribbean) 2010-2015

Table 2 CWC revenue by sector (Caribbean) 2010-2015

Table 3 CWC subscribers by sector (Caribbean/BTC) 2009-2016

Table 4 Digicel financial statistics 2010-2015

Table 5 Digicel revenue by operating segment 2013-2015

Table 6 Digicel revenue by geographic sector ($ million) 2014-2015

Table 7 Active mobile broadband subscribers in select Caribbean countries 2012-2015

Table 8 Fixed broadband subscribers in select Caribbean countries 2012-2015

Table 9 Mobile subscribers in select Caribbean countries 2012-2015

Table 10 Country data Anguilla 2016 (e)

Table 11 Anguilla communications sector revenue 2008-2016

Table 12 Anguilla subscribers by service 2005-2017

Table 13 Country data Antigua and Barbuda 2016 (e)

Table 14 Antigua and Barbuda fixed-line broadband subscribers 2005-2017

Table 15 Antigua and Barbuda fixed-telephony lines in service 2005-2017

Table 16 Antigua and Barbuda mobile subscribers and penetration 2000-2017

Table 17 Country data Aruba 2016 (e)

Table 18 Aruba fixed-line broadband subscribers 2003-2017

Table 19 Aruba mobile subscribers and penetration 2000-2017

Table 20 Country data Bahamas 2016 (e)

Table 21 Bahamas fixed lines in services and penetration 2000-2017

Table 22 Bahamas mobile subscribers and penetration 2000-2017

Table 23 Bahamas fixed-line broadband subscribers 2001-2017

Table 24 Country data Barbados 2016 (e)

Table 25 Barbados fixed telephony subscriptions and penetration 2005-2017

Table 26 Bermuda mobile subscribers and penetration 2000-2017

Table 27 Barbados fixed-line broadband subscribers and penetration 2005-2017

Table 28 Country data Bermuda 2016 (e)

Table 29 KeyTech Group financial data 2010-2017

Table 30 Bermuda mobile subscribers and penetration 2000-2017

Table 31 Bermuda fixed-line broadband subscribers 2005-2017

Table 32 Bermuda fixed lines in services 2003-2017

Table 33 Country data British Virgin Islands 2016 (e)

Table 34 BVI broadband subscribers and penetration 2009-2017

Table 35 BVI fixed telephony subscriptions and penetration 2005-2017

Table 36 BVI revenue from telecoms and ICT services 2009-2017

Table 37 BVI active mobile broadband subscribers and penetration 2013-2017

Table 38 BVI mobile subscribers and penetration 2007-2017

Table 39 Country data Cayman Islands 2016 (e)

Table 40 Cayman Island subscribers by service 2005-2016

Table 41 Cayman Island penetration by service 2005-2016

Table 42 Cayman Island telecom and broadcasting revenue 2008-2016

Table 43 Country data Dominica 2016 (e)

Table 44 Dominica communications sector revenue 2008-2016

Table 45 Dominica fixed broadband subscribers 2003-2017

Table 46 Dominica fixed lines in service 2000-2017

Table 47 Dominica mobile subscribers 2000-2017

Table 48 Country data Grenada 2016 (e)

Table 49 Grenada communications sector revenue 2008-2016

Table 50 Grenada fixed broadband subscribers 2005-2017

Table 51 Grenada fixed lines in service 2000-2017

Table 52 Grenada mobile subscribers 2000-2017

Table 53 Country data Guadeloupe 2016 (e)

Table 54 Country data Martinique 2016 (e)

Table 55 Country data Montserrat 2016 (e)

Table 56 Montserrat communications sector revenue 2008-2016

Table 57 Country data Netherlands Antilles 2016 (e)

Table 58 Netherlands Antilles fixed lines in service 2000-2016

Table 59 Country data St Kitts and Nevis 2016 (e)

Table 60 St Kitts and Nevis communications sector revenue 2008-2016

Table 61 St Kitts and Nevis fixed broadband subscribers 2002-2017

Table 62 St Kitts and Nevis mobile subscribers 2000-2017

Table 63 St Kitts and Nevis fixed-lines in service 2000-2017

Table 64 Country data St Lucia 2016 (e)

Table 65 St Lucia communications sector revenue 2008-2016

Table 66 St Lucia fixed broadband subscribers 2003-2017

Table 67 St Lucia fixed telephony subscribers 2006-2017

Table 68 St Lucia mobile subscribers 2000-2017

Table 69 Country data St Vincent and the Grenadines 2016 (e)

Table 70 St Vincent and the Grenadines communications sector revenue 2008-2016

Table 71 St Vincent and the Grenadines fixed broadband subscribers 2003-2017

Table 72 St Vincent and the Grenadines mobile subscribers 2000-2017

Table 73 Country data Trinidad and Tobago 2016 (e)

Table 74 Trinidad and Tobago telecom revenue by service 2013-2016

Table 75 Trinidad and Tobago telecom subscribers by service 2010-2016

Table 76 Trinidad and Tobago ARPU by service (TT$) 2013-2016

Table 77 Trinidad and Tobago mobile internet penetration 2013-2016

Table 78 Country data Turks and Caicos 2016 (e)

Table 79 Country data United States Virgin Islands 2016 (e)

Exhibit 1 Island territories of the Caribbean

Exhibit 2 Telecom privatisation and liberalisation in the Caribbean

Exhibit 3 Digicel's Caribbean operations

Exhibit 4 Major submarine cable networks serving the Caribbean region

Single User License:


Under the copyright laws you may install and use a copy of the research data on the intended user’s computer. The information may be used for the exclusive use of this single user. You must treat the electronic version of our research data as any other copyright material. Furthermore you cannot make the information commercially available. Under no circumstances should other data be copied into our research information, nor may parts be cut out of it into other reports, without our written permission.

Enterprise Wide License:


The information is strictly for use by the authorized staff of the company purchasing the report in the country in which the company operates and must not be published on the internet. You must treat the electronic version of our research data as any other copyright material. Furthermore you cannot make the information commercially available. Under no circumstances should other data be copied into our research information, nor may parts be cut out of it into other reports, without our written permission.

Single User License:


Under the copyright laws you may install and use a copy of the research data on the intended user's computer. The information may be used for the exclusive use of this single user. You must treat the electronic version of our research data as any other copyright material. Furthermore you cannot make the information commercially available. Under no circumstances should other data be copied into our research information, nor may parts be cut out of it into other reports, without our written permission.

Enterprise Wide License:


The information is strictly for use by the authorized staff of the company purchasing the report in the country in which the company operates and must not be published on the internet. You must treat the electronic version of our research data as any other copyright material. Furthermore you cannot make the information commercially available. Under no circumstances should other data be copied into our research information, nor may parts be cut out of it into other reports, without our written permission.

Cable &, Wireless, LIME, Flow, Liberty Global, Digicel Group, Orange Caraï,bes, United Telecommunications Services (UTS), KeyTech.

paul budde communication, buddecomm, telecomunications research, country profile, regional, Broadband Fixed, Companies (Major Players), Internet, Mobile & Wireless Broadband and Media, Mobile Communications (voice and infrastructure), Regulations & Government Policies, Telecoms Infrastructure, Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Bermuda, British Virgin Islands, Cayman Islands, Dominica, Grenada, Guadeloupe, Latin America (Includes the Caribbean), Martinique, Montserrat, Netherlands Antilles, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Trinidad and Tobago, Turks and Caicos Islands, US Virgin Islands


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