BPO Services in Canada

Region:North America

Author(s):

Product Code:OHME9302

Download Sample Report download
Buy the Full ReportStarting from $350
Published on

March 2017

Total pages

42

Table of Content

Download Sample Report download
Buy the Full ReportStarting from $350

About the Report

About the Report

BPO Services in Canada

Summary

BPO Services in Canada industry profile provides top-line qualitative and quantitative summary information including: market size (value 2012-16, and forecast to 2021). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.

Synopsis

Essential resource for top-line data and analysis covering the Canada bpo services market. Includes market size and segmentation data, textual and graphical analysis of market growth trends, leading companies and macroeconomic information.

Key Highlights

BPO services include the outsourcing of business-related processes to third-party organizations. The services include the outsourcing of functions such as customer relationship management, knowledge process outsourcing, finance & accounting, human resources, procurement, and vertical-specific processes.

The Canadian BPO Services market had total revenues of $4,481.5m in 2016, representing a compound annual growth rate (CAGR) of 3.3% between 2012 and 2016.

The BPO market's growth in Canada has been growing over the last decade mainly due to services provided to the energy sector.

The performance of the market is forecast to decelerate, with an anticipated CAGR of 3.1% for the five-year period 2016-2021, which is expected to drive the market to a value of $5,221.2m by the end of 2021.

Scope

Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the bpo services market in Canada

Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the bpo services market in Canada

Leading company profiles reveal details of key bpo services market players' global operations and financial performance

Add weight to presentations and pitches by understanding the future growth prospects of the Canada bpo services market with five year forecasts

Reasons to Buy

What was the size of the Canada bpo services market by value in 2016?

What will be the size of the Canada bpo services market in 2021?

What factors are affecting the strength of competition in the Canada bpo services market?

How has the market performed over the last five years?

What are the main segments that make up Canada's bpo services market?

Products


Companies

Accenture Plc, CGI Group, Infosys Limited, SYNNEX Corporation

Table of Contents

Table of Contents

Table of Contents

Executive Summary

Market value

Market value forecast

Category segmentation

Geography segmentation

Market rivalry

Market Overview

Market definition

Market analysis

Market Data

Market value

Market Segmentation

Category segmentation

Geography segmentation

Market Outlook

Market value forecast

Five Forces Analysis

Summary

Buyer power

Supplier power

New entrants

Threat of substitutes

Degree of rivalry

Leading Companies

Accenture Plc

CGI Group

Infosys Limited

SYNNEX Corporation

Macroeconomic Indicators

Country data

Methodology

Industry associations

Related MarketLine research

Appendix

About MarketLine


List of Figure

List of Figures

Figure 1: Canada bpo services market value: $ million, 2012-16

Figure 2: Canada bpo services market category segmentation: % share, by value, 2016

Figure 3: Canada bpo services market geography segmentation: % share, by value, 2016

Figure 4: Canada bpo services market value forecast: $ million, 2016-21

Figure 5: Forces driving competition in the bpo services market in Canada, 2016

Figure 6: Drivers of buyer power in the bpo services market in Canada, 2016

Figure 7: Drivers of supplier power in the bpo services market in Canada, 2016

Figure 8: Factors influencing the likelihood of new entrants in the bpo services market in Canada, 2016

Figure 9: Factors influencing the threat of substitutes in the bpo services market in Canada, 2016

Figure 10: Drivers of degree of rivalry in the bpo services market in Canada, 2016

Figure 11: Accenture Plc: revenues & profitability

Figure 12: Accenture Plc: assets & liabilities

Figure 13: CGI Group: revenues & profitability

Figure 14: CGI Group: assets & liabilities

Figure 15: Infosys Limited: revenues & profitability

Figure 16: Infosys Limited: assets & liabilities

Figure 17: SYNNEX Corporation: revenues & profitability

Figure 18: SYNNEX Corporation: assets & liabilities


List of Table

List of Tables

Table 1: Canada bpo services market value: $ million, 2012-16

Table 2: Canada bpo services market category segmentation: $ million, 2016

Table 3: Canada bpo services market geography segmentation: $ million, 2016

Table 4: Canada bpo services market value forecast: $ million, 2016-21

Table 5: Accenture Plc: key facts

Table 6: Accenture Plc: key financials ($)

Table 7: Accenture Plc: key financial ratios

Table 8: CGI Group: key facts

Table 9: CGI Group: key financials ($)

Table 10: CGI Group: key financials (C$)

Table 11: CGI Group: key financial ratios

Table 12: Infosys Limited: key facts

Table 13: Infosys Limited: key financials ($)

Table 14: Infosys Limited: key financials (Rs.)

Table 15: Infosys Limited: key financial ratios

Table 16: SYNNEX Corporation: key facts

Table 17: SYNNEX Corporation: key financials ($)

Table 18: SYNNEX Corporation: key financial ratios

Table 19: Canada size of population (million), 2012-16

Table 20: Canada gdp (constant 2005 prices, $ billion), 2012-16

Table 21: Canada gdp (current prices, $ billion), 2012-16

Table 22: Canada inflation, 2012-16

Table 23: Canada consumer price index (absolute), 2012-16

Table 24: Canada exchange rate, 2012-16

You can also purchase parts of this report.
Do you want to check out a section wise price list?
Get Price Break-up

Why Buy From US?

RRR
Refine Robust Result (RRR) Framework

What makes us stand out is that our consultants follows Robust, Refine and Result (RRR) methodology. i.e. Robust for clear definitions, approaches and sanity checking, Refine for differentiating respondents facts and opinions and Result for presenting data with story

reach
Our Reach Is Unmatched

We have set a benchmark in the industry by offering our clients with syndicated and customized market research reports featuring coverage of entire market as well as meticulous research and analyst insights.

Research
Shifting the Research Paradigm

While we don't replace traditional research, we flip the method upside down. Our dual approach of Top Bottom & Bottom Top ensures quality deliverable by not just verifying company fundamentals but also looking at the sector and macroeconomic factors.

Insite
More Insights-Better Decisions

With one step in the future, our research team constantly tries to show you the bigger picture. We help with some of the tough questions you may encounter along the way: How is the industry positioned? Best marketing channel? KPI's of competitors? By aligning every element, we help maximize success.

Trust
Transparency and Trust

Our report gives you instant access to the answers and sources that other companies might choose to hide. We elaborate each steps of research methodology we have used and showcase you the sample size to earn your trust.

support
Round the Clock Support

If you need any support, we are here! We pride ourselves on universe strength, data quality, and quick, friendly, and professional service.

Why Client Choose Us?

400000+ Reports in repository
150+ Consulting project a year
100+ Analysts
8000+ Client Queries in 2022