Recently Viewed
empty-cart

There are no Recent Items

Close
Login/Register

Close
Single User License Price USD 4950
Single User License Price INR 362489
Corporate User License Price USD 14850
Corporate User License Price INR 1087466
Site License Price USD 9900
Site License Price INR 724977
Request a Quote

Report Title

Benchmarking Global Mining Equipment Suppliers, 2015

Quote Request for License Type
License Type Price  
Single User License USD 4950
Site License USD 9900
Enterprise Wide License USD 14850
"Thanks for submitting the form. Our marketing team will connect back to you for the budget constraint."
Close
REQUEST A CUSTOMIZED RESEARCH

Report Title

Benchmarking Global Mining Equipment Suppliers, 2015


Quote Request for License Type
License Type Price  
Single User License USD 4950
"Thanks for letting us know your requirement. Our research team will connect back to you for the bespoke requirement."
Close
REQUEST FOR SAMPLE REPORT

Report Title

Benchmarking Global Mining Equipment Suppliers, 2015

"Thanks for submitting the form. The concerned team will send the sample report in the next 12 hours."
"Thank you for downloading the sample report."
Close

Benchmarking Global Mining Equipment Suppliers, 2015



Executive Summary

Benchmarking Global Mining Equipment Suppliers, 2015

Summary

Overall trends in the data revealed-

Revenues for Mining Equipment suppliers have fallen sharply since their 2012 peak.

Aftermarket shares of revenues increased substantially between 2012 and 2014.

Caterpillar is widely recognized as the leading equipment supplier.

Account managers, quality maintenance and services, and on-time delivery have significant impacts

on supplier selection.

More successful suppliers perform well in the same key areas.

Scope

The report is based on responses from a survey of over 600 senior managers at operating mines throughout the world, responsible for the purchase of mining equipment, and examines their level of satisfaction with their main equipment suppliers as well as key factors in supplier selection.

Survey respondents came from 45 different countries including: Australia, India, the US, South Africa, Canada, Peru, Chile, Colombia, Sweden, Indonesia. This included five different commodity groups and a range of surface and underground mining operations.

Reasons to buy

Review the performance of the main equipment suppliers

Understand who the market currently sees as the leading suppliers, and why

Develop successful sales and marketing strategies based on current performance of suppliers

1 Table of Contents

1 Executive Summary

2 Supplier Financial Performance

2.1 Annual Revenues by Company

2.2 Revenues by Region

2.3 Backlog to Sales Ratio

2.4 Increasing share of Aftermarket Revenues

3 Leading OEMs by Type of equipment

4 Key Factors in Winning Business

4.1 Comparison of Leading Suppliers

5 Customer Satisfaction Benchmarking for Leading Equipment Suppliers

5.1 Benchmarking leading suppliers

5.1.1 Caterpillar

5.1.2 Joy Global

5.1.3 Komatsu

5.1.4 Atlas Copco

5.1.5 Sandvik

5.1.6 Bharat Earth Movers Ltd (BEML)

5.1.7 Larsen & Toubro Ltd (L&T)

5.1.8 Volvo

5.1.9 Hitachi

5.1.10 Liebherr

6 Supplier Benchmarking by Key Factor

6.1 Introduction

6.2 Product Quality/Reliability

6.3 Lowest Price

6.4 Total Life Costs

6.5 Product Matching to Needs and Customization

6.6 Breadth of Product Range

6.7 Complete Service Solution

6.8 Lead Time/Speed to Deliver and Install Equipment

6.9 Energy Efficiency

6.10 On-Time Delivery and Installation

6.11 Product Training

6.12 Maintenance and Service Costs

6.13 Availability of Replacement Parts

6.14 Local/On-Site Service and Repair

6.15 Average Total Operating Hours of Equipment

6.16 Depth of Data and Reporting Available on Equipment

6.17 Ability to Develop a Long-Term Partnership

7 Action Points and Recommendations

8 Appendix I

8.1 Selected Data Tables

9 Appendix II

9.1 Survey Background

9.2 Analysis of the Survey Sample

10 Appendix III

10.1 What is This Report About?

10.2 Methodology

10.3 Contact GlobalData

10.4 About GlobalData

10.5 Disclaimer

To know more information on Purchase by Section, please send a mail to sales@kenresearch.com

1.2 List of Figures

Figure 1: Change in Company Mining Division Revenue, 2013-2014 (%)

Figure 2: Joy Global's Sales of Equipment vs Aftermarket Sales, 2012-2014

Figure 3: Benchmarking of Customer Satisfaction Ratings for All Leading Suppliers, 2014-2015

Figure 4: Company Revenue by Region, 2014

Figure 5: Typical Life Cycle Costs of Mining Equipment

Figure 6: Joy Global Aftermarket vs Equipment Sales, 2006-2014

Figure 7: Leading Suppliers by Region-Surface Equipment and Parts-Part 1

Figure 8: Leading Suppliers by Region-Surface Equipment and Parts-Part 2

Figure 9: Leading Suppliers by Region-Underground Equipment-Part 1

Figure 10: Leading Suppliers by Region-Underground Equipment-Part 2

Figure 11: Leading Suppliers by Commodity-Surface Equipment and Parts-Part 1

Figure 12: Leading Suppliers by Commodity-Surface Equipment and Parts-Part 2

Figure 13: Leading Suppliers by Commodity Type-Underground Equipment-Part 1

Figure 14: Leading Suppliers by Commodity Type-Underground Equipment-Part 2

Figure 15: Leading Suppliers by Company Size-Surface Equipment and Parts-Part 1

Figure 16: Leading Suppliers by Company Size-Surface Equipment and Parts-Part 2

Figure 17: Leading Suppliers by Commodity Type-Underground Equipment-Part 1

Figure 18: Leading Suppliers by Commodity Type-Underground Equipment-Part 2

Figure 19: Areas Where Main Suppliers Differentiated Themselves from their Competitors (%), 2015

Figure 20: Top Three Differentiating Factors for Leading Equipment Suppliers, 2015

Figure 21: Main Heavy Mobile Equipment Suppliers by Share of Respondents (%), 2015

Figure 22: Main Heavy Mobile Equipment Suppliers by Share of Respondents (%), 2015

Figure 23: Benchmarking of Customer Satisfaction Ratings for All Leading Suppliers, 2015

Figure 24: Caterpillar-Breakdown of Respondents by Mine Type and Mineral (%), 2015

Figure 25: Caterpillar-Customer Satisfaction Ratings and Average Importance Ratings, 2015

Figure 26: Caterpillar-Satisfaction by Region, 2015

Figure 27: Joy Global-Breakdown of Respondents by Mine Type and Mineral (%), 2015

Figure 28: Joy Global-Customer Satisfaction Ratings and Average Importance Ratings, 2015

Figure 29: Joy Global-Satisfaction by Region, 2015

Figure 30: Komatsu-Breakdown of Respondents by Mine Type and Mineral (%), 2015

Figure 31: Komatsu-Customer Satisfaction Ratings and Average Importance Ratings, 2015

Figure 32: Komatsu-Satisfaction by Region, 2015

Figure 33: Atlas Copco-Breakdown of Respondents by Mine Type and Mineral (%), 2015

Figure 34: Atlas Copco-Customer Satisfaction Ratings and Average Importance Ratings, 2015

Figure 35: Atlas Copco-Satisfaction by Region, 2015

Figure 36: Sandvik-Breakdown of Respondents by Mine Type and Mineral (%), 2015

Figure 37: Sandvik-Customer Satisfaction Ratings and Average Importance Ratings, 2015

Figure 38: Sandvik-Satisfaction by Region, 2015

Figure 39: BEML-Breakdown of Respondents by Mine Type and Mineral (%), 2015

Figure 40: BEML-Customer Satisfaction Ratings and Average Importance Ratings, 2015

Figure 41: L&T-Breakdown of Respondents by Mine Type and Mineral (%), 2015

Figure 42: L&T-Customer Satisfaction Ratings and Average Importance Ratings, 2015

Figure 43: Volvo-Breakdown of Respondents by Mine Type and Mineral (%), 2014

Figure 44: Volvo-Customer Satisfaction Ratings and Average Importance Ratings, 20115

Figure 45: Volvo-Satisfaction by Region, 2015

Figure 46: Hitachi-Breakdown of Respondents by Mine Type and Mineral (%), 2015

Figure 47: Hitachi-Customer Satisfaction Ratings and Average Importance Ratings, 2015

Figure 48: Hitachi-Satisfaction by Region, 2015

Figure 49: Liebherr-Breakdown of Respondents by Mine Type and Mineral (%), 2015

Figure 50: Liebherr-Customer Satisfaction Ratings and Average Importance Ratings, 20115

Figure 51: Factor Analysis by Main Supplier-Product Quality/Reliability

Figure 52: Factor Analysis by Main Supplier-Lowest Price

Figure 53: Factor Analysis by Main Supplier-Total Life Costs

Figure 54: Factor Analysis by Main Supplier-Product Matching to Needs and Customization

Figure 55: Factor Analysis by Main Supplier-Breadth of Product Range

Figure 56: Factor Analysis by Main Supplier-Complete Service Solution

Figure 57: Factor Analysis by Main Supplier-Lead time/Speed to Deliver and Install Equipment

Figure 58: Factor Analysis by Main Supplier-Energy Efficiency

Figure 59: Factor Analysis by Main Supplier-On-time Delivery and Installation

Figure 60: Factor Analysis by Main Supplier-Product Training

Figure 61: Factor Analysis by Main Supplier-Maintenance and Service Costs

Figure 62: Factor Analysis by Main Supplier-Availability of Replacement Parts

Figure 63: Factor Analysis by Main Supplier-Local/On-site Service and Repair

Figure 64: Factor Analysis by Main Supplier-Average Total Operating Hours of Equipment

Figure 65: Factor Analysis by Main Supplier-Depth of Data and Reporting Available on Equipment

Figure 66: Factor Analysis by Main Supplier-Ability to Develop a Long-Term Partnership

Figure 67: Respondent Countries (%), 2015

Figure 68: Survey Respondents by Mine Type (%), 2015

Figure 69: Survey Respondents by Commodity (%), 2015

1.1 List of Tables

Table 1: Global Ranking of OEMs by Equipment Type

Table 2: Annual Mining Revenues by Company, 2010-2014

Table 3: Change in Revenue by Region by Company, 2013-2014

Table 4: Backlog to Sales Ratios for Caterpillar, Joy Global, Sandvik and Atlas Copco, 2010-2014

Table 5: Types of Mining Equipment Provided by Company

Table 6: Global Ranking of OEMs by Equipment Type

Table 7: Factor Analysis by Region-Product Quality/Reliability

Table 8: Factor Analysis by Region-Lowest Price

Table 9: Factor Analysis by Region-Total Life Costs

Table 10: Factor Analysis by Region-Product Matching to Needs and Customization

Table 11: Factor Analysis by Region-Breadth of Product Range

Table 12: Factor Analysis by Region-Complete Service Solution

Table 13: Factor Analysis by Region-Lead time/Speed to Deliver and Install Equipment

Table 14: Factor Analysis by Region-Energy Efficiency

Table 15: Factor Analysis by Region-On-time Delivery and Installation

Table 16: Factor Analysis by Region-Product Training

Table 17: Factor Analysis by Region-Maintenance and Service Costs

Table 18: Factor Analysis by Region-Availability of Replacement Parts

Table 19: Factor Analysis by Region-Local/On-site Service and Repair

Table 20: Factor Analysis by Region-Average Total Operating Hours of Equipment

Table 21: Factor Analysis by Region-Depth of Data and Reporting Available on Equipment

Table 22: Factor Analysis by Region-Ability to Develop a Long-Term Partnership

Table 23: Company Revenue by Region (%), 2015

Table 24: Differentiation by Factor, Global (%) 2015

Table 25: Caterpillar-Customer Satisfaction Ratings and Average Importance Ratings, 2015

Table 26: Joy Global-Customer Satisfaction Ratings and Average Importance Ratings, 2015

Table 27: Komatsu-Customer Satisfaction Ratings and Average Importance Ratings, 2015

Table 28: Atlas Copco-Customer Satisfaction Ratings and Average Importance Ratings, 2015

Table 29: Sandvik-Customer Satisfaction Ratings and Average Importance Ratings, 2015

Table 30: BEML-Customer Satisfaction Ratings and Average Importance Ratings, 2015

Table 31: L&T-Customer Satisfaction Ratings and Average Importance Ratings, 2015

Table 32: Volvo-Customer Satisfaction Ratings and Average Importance Ratings, 2015

Table 33: Hitachi-Customer Satisfaction Ratings and Average Importance Ratings, 2015

Table 34: Liebherr-Customer Satisfaction Ratings and Average Importance Ratings, 2015

Table 35: L&T-Customer Satisfaction Ratings and Average Importance Ratings, 2015

Table 36: Factor Analysis by Main Supplier-Product Quality/Reliability, 2015

Table 37: Factor Analysis by Main Supplier-Price, 2015

Table 38: Factor Analysis by Main Supplier-Total Life Costs, 2015

Table 39: Factor Analysis by Main Supplier-Product Matching to Needs and Customization, 2015

Table 40: Factor Analysis by Main Supplier-Breadth of Product Range, 2015

Table 41: Factor Analysis by Main Supplier-Complete Service Solution, 2015

Table 42: Factor Analysis by Main Supplier-Lead Time/Speed to Deliver and Install Equipment, 2015

Table 43: Factor Analysis by Main Supplier-Energy Efficiency, 2015

Table 44: Factor Analysis by Main Supplier-On-Time Delivery and Installation of Equipment, 2015

Table 45: Factor Analysis by Main Supplier-Product Training Delivered, 2015

Table 46: Factor Analysis by Main Supplier-Maintenance and Service Costs, 2015

Table 47: Factor Analysis by Main Supplier-Availability of Replacement Parts, 2015

Table 48: Factor Analysis by Main Supplier-Local/On-Site Service and Repair Capabilities, 2015

Table 49: Factor Analysis by Main Supplier-Average Total Operating Hours of Equipment, 2015

Table 50: Factor Analysis by Main Supplier-Depth of Data and Reporting Available, 2015

Table 51: Factor Analysis by Main Supplier-Ability to Develop a Long-Term Partnership, 2015

Single User License:
Report can be used by individual purchaser only

Site License:
Report can be shared by unlimited users within one corporate location, e.g. a regional office

Corporate User License:
Report can be shared globally by unlimited users within the purchasing corporation e.g. all employees of a single company

Caterpillar, Komatsu, Hitachi, Atlas Copco, Sandvik, Liebherr, Volvo, P&H, BEML, L&T, Ingersoll Rand, Boart Longyear, Metso, Weg, Cummins, Bridgestone, Goodyear, Michelin, Dunlop, MRF, Yokohama, Maxxis, Vulcan, Surpac, Deswik, Datamine, MineSight, Flygt, Grindex, Ebara

Mining, Equipment, OEM, customer satisfaction, supplier performance, trucks, loaders, drills, tyres, excavators, underground mining, surface mining service, cost, parts, LHDs, longwalls, continuous miners


Related Products in vertical
red-whiteline

RECENT VIEWED REPORTS



Sign up for newsletter

Close
Apply For Job

  • Applicant Name
  • Job Function
  • Total Experience
  • Skills
  • Email ID
  • Notice Period
  • Current CTC & Expected CTC
  • Phone Number
  • Validation
  • captcha  info-icon

    If validation code does not match, please refresh the page.

  • "Your resume has been successfully received. HR will connect you within 14 days in case your resume gets shortlisted."
Close
Download Company Brochure

  • Name
  • Email
  • Company Name
  • Select Country*
  • Phone Number
  • Validation
  •   info-icon

    If validation code does not match, please refresh the page.

Close
Engage With Us

  • Name
  • Designation
  • Email
  • Phone No.
  • Company Name
  • Company URL
  • Select Country*
  • Requirements/ Comments
  • Validation
  • captcha  info-icon

    If validation code does not match, please refresh the page.

  • "Thanks for submitting the form. The concerned team will respond to your query in the next 8-12 hours"
Close

Compare

Expand