India Multi Brand Car Service Market Outlook to 2020

Table of Contents

1. Executive Summary
Segments and Consumer Profiling
Potential of India Multi Brand Car Service Market
Major Failure Case Studies in Sector
Recommendation on Where to Position in Market
Entry Barriers and Pre-Requisites
Challenges in the Sector
1.1. Market Definitions
1.2. Abbreviations
1.3. Market Size and Modeling
Consolidated Research Approach
Market Sizing – Multi Brand Car Service Market
Market Sizing Approach – OEM Car Service Market
Limitations
Final Conclusion
2. Market Size of India Organized Car Service Market
Passenger Vehicle Sales in India
Number of Used Cars, FY'2010 - FY'2020
3. India Organized Car Service Market Segmentation by Choice of Dealer- OEM's or Multi Brand Service Centers, 2015
4. India Multi Brand Car Service Market Size by Revenues, FY'2013-FY'2015
5. India Multi Brand Car Service Market Segmentation
5.1. By Age of Car, FY'2015
5.2. By Regional Segmentation, FY'2015
5.3. By Car Split, FY'2015
5.4. By Booking Mode, FY'2015
5.5. By Service Split, FY'2015
6. Competitive Landscape of Major Players in India OEM Service Center market
7. Pricing Packages of OEM Car Service and Multi Brand Car Service
7.1. Pricing Packages of Major OEM Car Service Companies
7.2. Pricing Packages of Major Multi Brand Car Service Companies
8. Franchise Requirements for Multi brand Car Service Centers in India
9. Comparative Analysis of OEM's Service Centers and Multi Brand Service Centers
10. Key Decision Making Parameters for Car Servicing- OEM Car Servicing V/S Multi Brand Car Servicing
11. Major Failure Case Studies in Sector
11.1. Carnation Auto
Company Overview
Failure Case Study-Carnation Auto
Financial Performance, FY'2010-FY'2015
11.2. MyTVS
Company Overview
Business Model
Failure Case Studies-MyTVS
Financial Performance, FY'2013-FY'2014
12. Other Major Companies in India Multi Brand Car Service Market
12.1. Mahindra First Choice Services
Company Overview
Financial Performance, FY'2010-FY'2015
12.2. CarZCare
Company Overview
12.3. Bosch Car Service
Business Overview
13. Porter's Five Forces Model for India Multi Brand Car Service Market
14. Issues and Challenges in India Multi Brand Car Service Market
Diminishing Tendency to Spend
Limited Customers from Luxury Car Segment
Limited availability of Skilled Sets and Employee Retention
Procurement of Spare Parts
Inventory Maintenance
Ensuring Service Quality for Customer Retention
Reducing Car Maintenance Intervals
Reduction in Number of Road Accidents
Increase in Quality of Spare Parts
Recommendations to Deal with the Issues and Challenges in India Multi Brand Car Service Market
15. India Multi Brand Car Servicing Future Outlook and Projections, FY'2015-FY'2020
16. Recommendations on Where to Position in the Market
Ideal Business Model – Integration of CoCo and FoFo
16.1. Pre-Requisites with Recommendations in India Multi Brand Service Market
Finding Investments to Finance Asset Heavy Business Model
Government Regulations to Establish Service Centers
Focus on Specific Less Complicated Services
Procurement of Spare Parts
Widespread Service Network
Ensuring Efficient Inventory management
Focus towards Sales-Service Ratio
Efficient Marketing Strategy
Training and Education for Employee Retention
Emerge in Tier 1 Cities and Later Expand towards Tier 2 and Tier 3 cities
Disclaimer
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List of Figure

Figure 2-1: India Passenger Car Services Market Size by Revenues, in INR Billion, FY'2010-FY'2015
Figure 2-2 Passenger Vehicle Sales in India in Millions, FY'2010-FY'2020
Figure 2-3: Number of Used Cars in India in Millions, FY'2010-FY'2020
Figure 3-1: India Organized Car Service Market Segmentation by OEMs Service Centers and Multi Brand Service Centers by Revenue in Percentage, FY'2015
Figure 4-1: Structure for Car Servicing Industry in India
Figure 4-2: India Multi Brands Service Center Market Size on the Basis of Revenues in INR Million, FY'2013-FY'2015
Figure 5-1: India Multi Brand Car Service Market Segmentation by Car Age on the Basis of Number of Cars Serviced in Percentage, FY'2015
Figure 5-2: Multi Brand Service Center Market Segmentation by Regional Distribution on the Basis of Revenue in Percentage, FY'2015
Figure 5-3: India Multi Brand Service Center Market Segmentation by Car Split on the Basis of Revenue in Percentage, FY'2015
Figure 5-4: Customer Profile in India Multi Brand Car Service Market by Booking Mode on the Basis of Number of Cars Serviced, FY'2015
Figure 5-5: India Multi Brand Service Center Market Segmentation by Service Split on the Basis of Revenue in Percentage, FY'2015
Figure 11-1: Business Model for Carnation Auto Limited
Figure 11-2: Financial Performance of Carnation Auto on the Basis of Gross Revenues and Net Losses in INR Million, FY'2010-FY'2015
Figure 11-3: Financial Performance of MyTVS on the Basis of Gross Revenues and Net Loss before Tax in INR Million, FY''2013-FY'2014
Figure 12-1: Business Model for Mahindra First Choice Services
Figure 12-2: Financial Performance of MFCS on the Basis of Gross Revenues in INR Million and Growth Rate in Percentage (%), FY'2013-FY'2015
Figure 13-1: Porter's Model for India Multi Brand Car Servicing Market
Figure 14-1: Consumer Preferences for Car Service Retention by OEMs Dealers
Figure 14-2: Consumer Preferences on the Basis of Proportion of Customers using Authorized OEM Dealership in Post-Warranty Period
Figure 14-3: Comparison of Manpower Availability with the Skilled Workforce in India Car Service Market, FY'2015
Figure 14-4: Skilled Manpower Availability in India Multi Brand Car Service Market in Different Service Operations, FY'2015
Figure 14-5: Procedure of Spare parts Supply in India Multi Brand Car Service Market
Figure 14-6: Major Factors for Multi Brand car service centers to Retail Customers along with the weight age posed by Consumers in Percentage (%)
Figure 14-7 Total Number of Road Accidents in India in Thousand Units, FY'2010-FY'2020
Figure 16-1: Franchisee Operations for Carnation Auto, Mahindra First Choice Services and MyTVS in INR, FY'2015

List of Table

Table 1-1: Sample Composition for Market Sizing Approach
Table 1-2: Sample Composition for Market Sizing Approach
Table 5-1: India Multi Brand Service Center Market Segmentation by Regional Distribution on the Basis of Revenue in INR Million, FY'2015
Table 5-2: India Multi Brand Service Center Market Segmentation by Car Split on the Basis of Revenue in INR Million, FY'2015
Table 5-3: India Multi Brand Service Center Market Segmentation by Service Split on the Basis of Revenue in INR Million, FY'2015
Table 6-1: Competitive Landscape of Major OEM's Service Centers by Number of Service Centers, Average Ticket Size of a Car Serviced, Number of Cars Serviced, FY'2015
Table 7-1: Pricing Scenario of Maruti Suzuki, FY'2015
Table 7-2: Pricing Scenario of Honda, FY'2015
Table 7-3: Pricing Scenario of Hyundai, FY'2015
Table 7-4: Pricing Scenario of Chevrolet, FY'2015
Table 7-5: Pricing Scenario of Ford, FY'2015
Table 7-6: Pricing scenario of Carnation, FY'2015
Table 7-7: Pricing scenario of MyTVS, FY'2015
Table 7-8: Pricing scenario of Bosch, FY'2015
Table 7-9: Pricing scenario of Mahindra First Choice, FY'2015
Table 7-10: Pricing scenario of Carz, FY'2015
Table 8-1: Carnation Franchise Requirements
Table 8-2: My TVS Franchise Requirements
Table 8-3: Mahindra First Choice Franchise Requirements
Table 8-4: Carz Franchise Requirements
Table 9-1: Comparative Analysis of OEM's Service Centers and Multi Brand Service Centers
Table 10-1: Key Decision Making Parameters
Table 10-2: Decision Making Matrix for OEMs and Multi-Brand Service Centers
Table 11-1: City Wise Carnation Auto Service Centers in India
Table 11-2: Cost Analysis for One Single Carnation Auto-Franchisee
Table 11-3: Revenues Analysis for One Single Carnation Auto-Franchisee
Table 11-4: Profitability Analysis for Carnation Auto-Franchisee
Table 11-5: Failure Case Study for Carnation Auto
Table 11-6: Key Performance Indicators for Carnation Auto
Table 11-7: Key Performance Indicators for MyTVS
Table 11-8: Failure Case Studies for MyTVS
Table 12-1: Cost Analysis for One Single Mahindra First Choice Services-Franchisee
Table 12-2: Revenues Analysis for One Single Mahindra First Choice Services-Franchisee
Table 12-3: Profitability Analysis for One Single Mahindra First Choice Services-Franchisee
Table 12-4: Franchisee Requirements for Mahindra First Choice Services
Table 12-5: Key Performance Indicators for Mahindra First Choice Services
Table 12-6: City Wise Mahindra First Choice Service Centers in India
Table 12-7: Number of Service Centers for Carz on the Basis of Major Cities
Table 12-8: Franchisee Requirements for CarzCare
Table 12-9: Key Performance Indicators for Bosch Car Service
Table 14-1: Availability of Spare Parts in the Aftermarket on the Basis of Major OEMs
Table 14-2: Major OES with Reasons for Growth
Table 14-3: Recommendations to Deal with the Issues and Challenges in India Multi Brand Car Service Market
Table 15-1: India Multi Brand Car Service Market Size on the Basis of Revenues in INR Million, FY'2015-FY'2020(F)
Table 15-2: Cause and Effect Relationship Analysis between Industry Factors and Expected Industry Prospects in India Multi Brand Car Service Market
Table 15-3: Future Strategies for Major Multi Brand Car Service Chains in India
Table 16-1: Consolidated Recommendations for India Multi Brand Car Service Market
Table 16-2: Marketing Strategies for Multi Brand Car Service Companies
Table 16-3: Certified Auto Service Training Institutes in India along with Course Structure and Fees